Robin - Mobile App

There are many bugs and UX issues. It doesn’t feel the team cares much about its users. Some examples: Do you need to look for a seat on a different floor in your building? You will need to scroll through all company locations around the world, possibly dozens, before finding yours. Do you want to make a reservation? Sometimes it works, sometimes it doesn’t, and if you’re in bad luck, don’t hope to have a clear error message, you’ll be left to guess what could possibly have been wrong (maybe you already had another reservation for the day, but the app doesn’t care to let you know). Are you about to enter your building, and you’d like to quickly verify what seat you have booked? Well you can, but be ready to be patient. Outside of the US, the app is so slow that a simple check will require you to make a pause. Someone would expect that in 2024, an app like this would leverage iOS features like live activities on the Lock Screen. Don’t count on it, Robin isn’t doing it.

This app is easy to use and works well. My only request is a location search as we are a large company with 50+ locations and scrolling to find the one you are looking for is daunting. You could also use a “favorites” button or sort the list of the “recently used” at the top.

I am required to check in from my device (my personal device I might add). There is no way to turn off location services for this app. So I have resorted to deleting it as soon as I check in each day. Tried to work around this by using the slack integration to no avail. Sysadmins, this app needs to give the user the ability to manage location services in the iOS interface. Do not implement Robin until the app is updated.

Really good app but it crashes every time I press exit on the booking confirmation screen. Using latest version with iPhone pro max 13. Should be an easy fix, look at your handler/ completion block for it

This app keeps giving errors when I tried to book a desk for multiple days even when that desk is available on all the selected days.

Sigh….

I love everything about this app, the ease to add and withdraw money. The money ticker, and the ability to see future gains. My only wish is for an Apple Watch app, and a Home Screen widget to see that money ticker at any time!

Crashes all the time and so so slow

So very slow

It's so much easier to use this app to book. I can schedule on my phone on the fly. There's a cool related app from same company that shows if a room is booked or free on a tablet at the door.