Rocky Mountain CU Mobile

The staff are wonderful. But not having your bank be open on the weekends isn’t the best. When they do their scheduled maintenance it never happens on time, it always starts denying you access to your accounts early and later than said. During maintenance you have no way of knowing what is in your account, you can’t go online, the app, call, or even go to the ATM during that time. Their mobile deposit is the worst set up I’ve ever dealt with. You have to write “for mobile deposit only at Rocky Mountain CU” and unless you TYPE it on the check just right, it won’t read it. Forget about you hand writing it, it won’t read it no matter how nice your penmanship is. Defeating the purpose of mobile deposit, since you inevitably have to bring the check in to be deposited. If you’re needing a local bank it’s not a bad option, but for someone who needs access 24/7, I’d definitely have another bank as well.

I have used a couple different iterations of this app and then all the deposit feature is the worst. I’m thankful I did not have to deposit checks very often or I would never be able to deposit anything until I physically made it to the bank.

I used to love depositing check on this app, but whatever updates they made have it changed that experience. What used to be quick painless now takes 5-7 “errors” before it works. Bleh. May be back to in person deposits again.

This Mobile app has gotten way better than it used to be. It’s user-friendly, easy to navigate and the deposit feature is really great now.

I understand the need for a level of security. But, I don't get this. I successfully signed in from my tablet. I signed out, then, after a short time, went to sign in. This time I had to go through the identification routine. And, suddenly, the tablet I had just used was not recognized!!! Makes no sense!!

So I have the teen account setup for me! I love it. Every time you go in person to deposit they put 10 dollars for every ten you hand them. This is as long as you don’t lose your punch card. Back to the app, this app is so easy to use. If you need to transfer money to pay a bill or something it is super simple. The one thing you cannot do online is put in a travel request for when you are traveling. But it has pretty much everything else and the people who helped me were extremely helpful and it was a fast appointment.

I’ve never trusted a putting my money in banks. But Rocky Mountain credit union has really won me over. To sum it up. I just feel safe with my money there. All the ladies at the Belgrade location have such a kind and welcoming demeanor. Always very helpful and informative. Thank you for such a wonderful experience that continues to grow with each visit.

Great

I get all my information through get to the verification and I can’t even get my account approved... is there a reason this app is useless I can’t even sign in please help

Recently update I imagine, if you don’t log in frequently you need to re enter password even though had Touch ID enabled. It wasn’t even that long since last logged in. Maybe a week? 2? Do I really need to check my account that often or re enter password every time? Need to make app more easily accessible, that’s the benefit of apps! Been in a pinch multiple time that needed to pull up info quickly and been told it’s been to long to re enter password and have to try to remember in stores or enter password around people in public which is less safe for protection