Saladworks

I’ve been a Salad Works customer for years but have moved away. Got a chance to stop in and had to pay $22.75 for a Bentley with bacon (add on), a brownie, and a soda. I would say more but I am having chest pain 😉😫.

Love Saladworks. Not the app. Unable to place Orders. Receive error on dressing, whether changing dressing or using the default dressing

I visited the store in Lincoln, CA for the first time over this past weekend. I was impressed with the many offerings on the menu and also the quality of the food was top notch. The gentleman who helped me was very kind and informative. I will definitely return with a friend soon! I tried to put the app on my iPhone while I was there at the restaurant. Unfortunately the app was a little “bugg-y” from my phone so I was unsuccessful. I sent a message to the customer service and they replied the following business day. They asked some questions in order to troubleshoot. In the meantime I ended up opening the app on my IPad and that worked well, so I was able to join. Then they gave an option of scanning the bar code on my receipt so I could get credit for my previous purchase. Definitely will recommend Saladworks to friends/family/clients!

Always clean, always friendly, always GOOD!

Old Rice

She’s so very nice and professional every time I go to get a salad. She works at the TREVOSE PA location.

Of all the restaurant apps I've used, Saladworks' is by far the least competent and useful. Placing an order is painful. The interface is entirely illogical on the surface, and gets worse as you use it. You get to pick five toppings... but you have to do the math yourself, because the app can't be bothered to tell you how many choices you have left. Wondering what the difference between adding chicken as a topping, a premium topping, or an extra topping might be? The app's not going to tell you. While the app formats to an iPad-sized screen, it's stuck in portrait mode, so if you have a Magic Keyboard case, you're in for more inconvenience. It figures that the app doesn't support Apple Pay. What's worse is that it doesn't even support autofill of saved credit cards. It has a "scan your card" feature, but if your credit card isn't in the now-outdated "embossed numbers on the front" form, it won't work. It's obvious that the very bare minimum of work was done to make an app. You can use it to order food. You'll just curse it all the while. (And afterward, as it spams your notifications with advertisements like all-too-many ordering apps.) Shame, because Saladworks has some great food.

I downloaded the app because I love Saladworks and I was recently discharged from the hospital. I needed to pre-order so I don’t have to stand up for a long time. I get to the end and find that the app adds a .50 service fee? Seriously? I use apps for all of my frequent eateries and I’ve NEVER paid to place an order through it. Not to mention I initially requested delivery and it said they don’t deliver to my address, which is 2.37 miles away and is a straight drive. Horrible experience.

Online ordering is not possible if you cannot select a dressing for your salads.

I love ordering ahead of time and picking up my food. I was surprised after using the app several times to review the receipt from the store to find an additional charge added to my total for ordering through the app. It was never disclosed that I would pay more for the order.