Salesforce Inbox

Salesforce inbox is a fantastic app that helps to solve all tasks from one screen. The email functionality is straight forward. What is most valuable is the email logging and tracking function. I can log my emails to opportunities, contacts and accounts inside the org. Helps to track tasks and follow up at a later stage.

The app concept is great, a real pity for the following bugs (please fix these!!): 1. Scrolling from one day to another in the Inbox calendar does not update correctly (e.g. if I scroll from 13th Feb to 14th Feb, I still see the 13th Feb events but on the 14th Feb page). 2. Occasionally the keyboard remains on the screen - this often happens e.g. after relating opportunities to events. This is very annoying and requires the user to force close & reopen the app. 3) Sometimes emails go missing, and logging out and back in is a painful process with a custom domain…plus the settings go back to factory. 4) Various occasional bugs e.g. unable to log back in… If the issues above could be fixed it would be amazing, but currently the app is very frustrating. A company the size of Salesforce should really have sorted these basic things out by now.

I am currently using iPhone 13 pro my notifications are turned on and not receiving the new email push notifications after updating my device to latest software update of apple iOS 16.4. When this issue will be resolved this is ridiculous. Please resolve the issue!

One App with email, calendar & tasks in one place & on top of that the ability to link to my Salesforce records

Amazing productivity tool

So many features that are actually useful. Best one is knowing when people have opened emails or links you have sent them.

Not working as well with updated ios 13 or 13.1 there is lag when trying to write an email almost impossible to use currently.

Love the tracking and snoozing features

I am absolutely loving the salesforce inbox - linking calls and emails to accounts is so easy, making every activity visible to all concerned.

This app is so handy and very quick. It saves me time and keeps me up to date with all customer interaction whilst I’m on the go.