SARA BY AFRILAND CAMEROON

Great potential . Very large feature set! Would recommend .

My mobile app is no longer opening. I need help

C’est vraiment pas possible

I love afriland but for a bank y’all gotta do better hire more tech guys to fix the app . A lot of functionalities ain’t working you can’t even check exchange rates anymore . A lot of services in there are obsolete!!! . Sometimes I fear y’all system gets hacked cause the source code is lackey

I have an active account , but keeps denying my ID document and account number on their app when I try to open an account, poor app

This app has been getting better everyday. New functionalities are added regularly and most of bugs are being eliminated. With this app I don’t have to use call box to transfer money anymore. The connectivity with Orange Money and MTN Money is very good. Love it.

L’application plante beaucoup trop. Malgré les multiples plaintes, le service client ne réagit pas. Depuis une semaine, impossible de me connecter à mon compte

This online banking app I have used is the most useless I have ever come across, and the bank itself is equally useless. Firstly, I applied for a prepaid card on November 1st, 2022, and your bank assured me that I would receive the card within two weeks. However, it has now been more than 6-7 months, and I still haven't received the card that I paid for. Every time I visit the bank to inquire about the card, they keep telling me to come back later, and your customer service representatives are extremely unfriendly and rude in their responses. 🤬🤬😡 Secondly, whenever I attempt to withdraw money using the mobile banking app, it consistently fails and prompts me to try again later. I deeply regret choosing to bank with your institution. It seems that no effort is being made to rectify this situation, so I will give it a few more months. If no improvements are made, I will be compelled to discontinue my banking services with your bank.🤬🤬

I could have given it a 0 star if it was possible. Account information not accessible sometimes, constantly being updated. Unreliable!!! Won’t be surprise if this app exposes customers to hackers.

Much can be done. You basically cannot even login on IOS. Too often the application is down. This application needs significant improvement.