SC Mobile Singapore

Can you develop a Chinese version, after all, many Singaporean clients are Chinese nowadays

Very bad. No notice to upgrade app only on IOS 13 as my phone iPhone 6. This means I can’t login my account anymore!

Crashes on open

This is totally ridiculous! I downloaded the App, read the instructions and followed the steps hoping to access my account only to find from the customer service of the bank that such an App cannot be used at the moment! If the App can't be used, why put it on the Store for people to download? What a waste of my time! Disgruntled Mr Ma

Instructions says download app and go to help and services to activate the physical card and there is no such options after downloading the app

doesnt work well, full of bugs and ads, it is so hard to find what I need. will be cancelling my credit card and staying far away from this company as much as possible. so frustrating to deal with this

Worst customer service ever. Kept repeating cannot and talking about bank protocol but never think of how to solve the issue at hand. Close down your call centre if you don’t plan to service your customers

As senior citizen, it’s not friendly app to use. App should be more easy to use

Authentication required for pay now when I use on Standard Chartered mobile. How am I supposed to authenticate when I am in the app, and took to authenticate on the bank app on a digital device?

App is subar. Difficult to understand your card balance and takes ages for incoming payments to be reflected. Banking experience is horrifying. Good luck to you ever need any support. Online chat staff are unhelpful and unfriendly, while phone support perpetually has high volume (or rather low/no resource manning?). Website is opaque with details. I have never gotten a waiver but was denied one based on unknown terms. For your sanity, bank elsewhere.