ScholarPack Parents

Great app but still seeing no improvement on removing the notification icon on the app screen when all messages have been read and opened.

I have tried for months to get access to this app, but everyone I use the code with my phone number I get the same error message ‘a data problem has occurred’. Spoke to support and so has the school. No help

Same as others have said. Always a message alert on, can’t clear it and have missed several proper school alerts as a result. Rang school and asked them to change app due to bug but unfortunately they can’t. GET THIS THING FIXED!

The app constantly shows a notification pending, even when cleared. I’ve tried uninstalling, new link up code, nothing works. It even happened on a new phone number. Therefore the app is pretty useless, as you eventually ignore the constant notification symbol and potentially miss messages sent from school.

Why am I getting a ‘1’ notification for messages at all times? I read a message and it still tells me I have a notification? Please fix the glitch as I’m checking it for school messages 20 times a day!!

Useless app, you can’t open messages every time you want. Rarely able to read them

The badge does not clear when I’ve read a message. Why hasn’t this been fixed yet???? It’s clearly been an issue for literally months.

Notifications not clearing. I’ve removed and reinstalled the app and the red dot still shows. I can see that there are reviews from over 12 months ago with the same issue. They’re obviously not in a rush to fix this. I have had trouble with this for 5 months.

The notification red dot permanently from the minute I downloaded the app. No notifications come through to my phone and now I haven’t actually receive a message since the end of last month. I have no idea what going on at school. I hope schools don’t pay for this service.

The notification doesn’t clear after new messages have been read. Obviously been reported for a long time now but nothing being done to fix the issue. Poor performance.