Scottish Rugby Ticketing

Terrible for out of country fans. Receiving a log-in code by text only was impossible for two of our group of ten. And the others had to pay roaming fees. Downloading and installing this app is an excessive expectation for going to see one game. It has taken us over 45 minutes just to create the accounts to be able to access the tickets we have already purchased.

This was an absolutely nightmare experience for a group of out of country fans. We had to attach one ticket to each individual phone even the tickets for the group were purchased by a single person. This process was frustrating in the extreme. If it was possible I would give this app a negative 5 star rating. Never to be repeated.

The definition of useless.

Easy enough to use. Handy enough in your pocket. Not well thought through though. Transfer your ticket to someone and you have no record of the transfer and no proof that the ticket is yours. You have no timeout or means to retrieve it. No clear evidence either that the SRU can protect the ticket for you. Any chance of an upgrade?

Tickets don’t appear in the App. Been a Season Pass holder for years and this needs to be scrapped because it’s a nightmare.

This is trying to force me to accept all the opt-in marketing options just to register on the app. The option to continue without opting to everything in is conveniently off the bottom of the screen, so whilst I can scroll down to that, it’s not clickable.

Works fine everyone just loves a moan

Won’t accept the code being sent to me

2 diesel generators power the large screens at matches, belching diesel fumes into the air, yet we need an app to receive tickets? Greenwashing and disinformation nonsense! This app is supposedly more sustainable for the environment than emailing us a PDF ticket. This is obviously untrue, given all the back-end tech required to get it to work. Code verifications often don’t work, the code received is entered and doesn’t work to verify a phone.

What is the point of all this? So long winded!! Have to give them all of your details just for a ticket! Will avoid using this at all costs in the future, why not just send the tickets out on an email to the person who ordered the tickets and they can distribute, pure data grab!