SCU Mobile App

It would be really great if I didn’t have to delete and redownload the app every time there was an update.

Since the update I can’t get the activity on account Don’t know what’s going on with my account 🤷🏼‍♂️

I have continuous issues with the app randomly not accepting my password. I use Face ID so it’s the same password every single time. Just 8/10 times it doesn’t work. The e-transfers are also very slow. The app is not layed out intuitively, weirdly organized. We often consider changing banks because of how frustrating the app is. Complaints to SCU haven’t made any difference.

I don’t understand why they can’t fix this hunk of cap

Worst banking app I’ve ever used, will constantly crash, contact number isn’t in service. 0 stars if I could

I understand that on the global scale Winnipeg is a small city and not the most technically advanced, but the absolute brokenness of this app is completely unacceptable. Uninterrupted access to OUR money is a BARE MINIMUM function of a bank app. If service was interrupted once in a blue moon I’d get it but this app is regularly difficult. I’m currently on hold trying to talk to a human about this and there’s a pre-recorded reminder to be “nice to the staff”. Funny how people tend to get emotional over their money eh? I’m switching banks.

So glitchy and sometimes doesn’t even work… feels like it’s from 2001 or something

This is the most disgusting app I've ever used. Every time face ID stops working, I have to re-enable the feature. Even when I enter the password manually, it says the password is not correct, even though it is correct, I have to enter it many times a day because face ID rarely works. So I'm sure the password is correct, but I still can't log in.

I don’t understand how this bank can’t get their App together. I don’t think I’ve successfully logged in on the first try with Face ID once. Ever.

This app is not great. It’s slow and it’s buggy. I tried to set up login with face id on a number of occasions. Each time it would fail the next time I attempted to login and I’d have to reset my password. Also, on my dashboard I see a badge indicating 6 new messages, but when I go to the Messages screen it says “no messages found”. There is no in-app feedback feature either.