SEC³URE Mobile App

Please update app so it’s compatible with latest IOS. App is not updated to work in full screen of new IOS. App menu buttons are inaccessible as a result.

The buttons at the top of the app are very hard to use and non-responsive because they are too close to the top. Also, the app is not very intuitive to use. Eg, Clicking outside of the menu doesn’t bring you back to the screen you were on.

Reptrax is an extortion racket. On top of that the services they claim to provide don’t work. They can’t verify anything and the app never ever work as it is suppose to. It’s time for a class action lawsuit against these racketeers! Hey Reptrax, save all your receipts lawsuits are coming.

This app is absolute trash. Really. It’s nearly impossible to navigate, due to non-responsiveness when trying to click the menu, go back buttons, or menu selections . It requires tapping all around the button until it finally hits the sweet spot and registers a tap. I have a new iPhone 15 Pro Max, and have 0, that’s ZERO responsiveness issues with any other app — only this steaming pile of dung. And don’t get me started on credentialing companies. In my opinion what they do is nothing short of racketeering, and healthcare systems/hospital administrators are fools to contract with any of them. I am required to spend on average $1000 a year on 3 different credentialing “services” in order to prove I have received a few vaccinations and a letter from my company stating I have watched a couple of HIPAA and safety videos, just so I can do my job installing medical equipment. Credentialing companies have crafted one of the biggest scams of the century. Shame on them, and this includes you, Sec3ure/Intellicentrics or whatever fluffy tech-sounding name you choose to identify with. And shame on healthcare systems and hospital administrators for contributing to, and enabling, nothing more than organized crime and money-grubbing thieves.

Please take some of the money we pay you every year to make an app that works. Buttons don’t work, documents don’t upload, and hasn’t worked since I had an iPhone 8.

Error of “-6” whenever I go to upload a credential. Literally useless app, yet another roadblock to limit us from supporting our customers.

App doesn’t work. Buttons don’t work. App freezes all the time. Website is not better. Have to call tech support regularly and sit on hold for long periods of time.

Terrible app and for the egregious prices they charge this needs to be fixed

Can you please fix your menu icon?!?! The app isn’t functional 60% of the time because the menu icon doesn’t work. You have to press it perfectly for it to actually drop down and give options and getting back to the previous screen is nearly impossible. The most basic function doesn’t function.

This app rarely works. It’s difficult to check in and out. It uses battery life when the app is inactive. It’s not intuitive. The navigation is so touchy that it takes forever to get to the location where you want. The rep scores are pointless when you can’t use the app. I give this app a rep score of 0%.