SecurEnvoy Authenticator

I’m completely not happy that I have to provide my finger print and share my phone passcode (which no one should know) in order to access the code needed for my work Truly disturbing!!

The latest version now requires mandatory access to location data. For a Authenticator app this is definitely not required. If I was a personal user I would switch to another product. Now I am stuck. I don’t want to provide my location data to this app, and my company doesn’t have a policy that complies with the Data Protection Act that allows location data to be collected. Switching to airplane mode every time is not sustainable!

Seems to be broken. Nothing happens when pressing the add button. Please fix this!!!!

Not hard to set up and easy to use. My only issue is that the arrow you have to select to request a code is too small and should be larger.

The new UI looks much more professional. Still some improvements could be made - see review from 21/10/2020. Why have you removed the copy feature? This was so useful. Even if you don’t show the physical button make the passcode responsive so that it copies on a tap.

App has stopped working after installing iOS14.2. It just crashes after hanging on the startup logo.

Well designed and simple to use.

Have typed in a late number twice now. Why did they fix this to that silly circle thing? Fade from Green through Amber to Red was perfect.

I have had this app on my phone for 6 months and today it stopped working, upon contacting the helpline I have been informed that there is nothing they can do and I must contact my companies IT department for help, What is the point of having a helpline if you are not going to support your own product.

This is a great product, so simple to install and very easy to enrol new users - good job!