Senditoo

I am very disappointed by this app, I thought it does instant airtime top up. I tried sending a relative who was in dire need of airtime, airtime and all I got where deductions on my bank account and no airtime was delivered. It really let me down when i needed it the most.

Last week I had sent some money to a friend overseas, but had made a schoolboy error. What I had done was to send it in the form of MOBILE top up and not as I had meant to send it, as to go into the mobile WALLET. The next day I seen my mistake and sent Senditoo an email asking for them to transfer it from data into cash. Then over the weekend, I had NOT had a response back from them, then on the Monday afternoon I phoned them up, and spoke to a guy. But he just told me to email them. So once more I did just that. NOTHING on the Tuesday, so I phoned them back several times, as I kept getting a message from their mobile provider that no one could take the call. Then in the end, I got to speak to the SAME guy, he even remembered me from the other day talking to him. He told me that HE personally would look into it for me. Then still NOTHING on Wednesday, tried to call them up, but just kept getting the SAME MESSAGE as before, so I left my information. It is NOT Thursday, and have tried TWICE in calling them this morning, but I only keep getting their mobile network message, that no one to take my call. My friend is in desperate need of the money, as by tomorrow it will have been a WEEK from me sending it. I hope that someone from management looks at this message, as if they do not get the money by the weekend, then I will be REMOVING this app off my phone and use a BETTER app, as this one has been fine until now. Get staff to answer their phone and deal with ANY problems that a customer has, as without customers, Senditoo will have NO money coming in.

Very reliable ,fast App.

If I could give 0 stars I would. Tried contacting many times on sm and they didn’t bother responding even though they were still actively posting. Also the app is hard to navigate

The app is needs to be much easier to use, I gave up trying it only gave me option to top mobile phone when I wanted to send money

Huge thank you to this great innovative team for their extra effort in reaching far and wide. Ever efficient!! Thank you

They are actual scammers? They’d take your money off and not send the credit

I was very surprised at how easy and straightforward the app is to use 👌👌👌

Best application in the market. I don’t hesitate to recommend others to use this service

I love using this App due to its efficiency. An absolute joy using it no need to ever call customer service as their service is always brilliant.