Senheng: Electronics & More

Can’t register at all

I wanted to find out about their promos as well as an error I’m facing while trying to purchase a new phone... and their support says that after 5.30pm, we can contact them on their app live chat.. I purposely download the app and messaged them but no one has responded to me in the last 30 minutes.... if you’re not going to respond on time, just rename it to live chat and not quick chat.. nothing quick about your chat..

这个senheng真的她妈的烂，刚买第一天电脑，拿回家黑屏什么也做不到就马上找他们的客服电话打了整整机小时没接就是没接好没关系，我看看时间也差不多晚上了可能放工什么好，我明天在打过去早上，中午，晚上，一直打一直打打了三十多次没人接就是没人接，过后找他们OF的电脑也一样打不进，整整二天？什么服务什么态度？一个五千多块MSI电脑？没人接没办法找ipoh的soping的顾客电话才拿到他们的经理电话打前三次又没人接，放弃了，我拿去另一间电脑店的人看能不能开机，解决了黑屏又出现另一个问题，开到机了然后那个手提电脑的下面风扇那边出现（吱吱）声没停过，问（电脑店）店员，他：说他们不能做什么，因为需要拿去之前买手提电脑的店那边了，他们不能做什么，他告诉我们这个电脑一到有问题了！为什么不拿回去换？，我：我告诉他（那个店员）他们顾客电话打不通，也打不进，在加上我们住太平离ipoh也有点远，才拿过来他们这里电脑店查查看什么问题，过不久，senheng经理终于打电话给我们，最好笑的是才刚买一天的手提电脑有问题，叫我们自己拿去MSJ总部去？才一天然后有问题我们一直打一直打了三十多你们客服电话然后还需要我们自己拿去？什么道理？什么loji？完全没有要帮我们顾客处理问题的态度，当天买然后当天回家就发现问题打电话给你们不接？还挂我电话几次？你们senheng就不能解决吗？刚买的一个手提电脑有问题就推卸责任给MSJ手提电脑总部？完全没有心帮我们解决？ 我希望有人看到最好别买senheng这里的电器，电脑，手提电脑，态度极差，好无负责，有问题就推卸责任说不是他们问题，请我们顾客自己本身去处理这个服务态度真的极度的差超级烂，如果senheng你看到的话以为我在踩你们还是什么的话，请你们老板来找我我手上还有证据，我总打了几次电话，我完部都有照片我可以发给你看。 然后希望在ipoh商场买senheng用品的顾客们请你们三思而后行，谢谢🙏

Log in also cannot review my purchases items and receipt . Why still implement paperless ?

Scrolling viewing of list of product is exasperating; page keep scrolling up to top of page when trying to scroll down to see other product items below.

please don’t download this app wasting your time cant even do anything

Been trying to set this up again for more than a month, to no avail. App keeps on hanging (not loading - blank white screen), each time after updating IC picture. Come on, we paid for the membership, at least give us a decent app to view receipts etc.

First time writing a bad review for an app… it was frustrating to use this app. Some pages won’t load and after adding items to the cart, I press on the cart, there’s nothing in my cart. Also it seems like there’s no category. When I click on category tab, they only suggest me items but it doesn’t break down items based on sub-category. What’s the point of me clicking into category when I can’t find items within specific category…

Unable to open “Profile” tab and window glitches always pulls back to main window

Cannot see scoins expiry date n it gets burn out. Customer service staff ignoring emails. Worst apps. Credit card, bonus link etc inform customer in expiry date so we can plan but not Seng Heng