Charged 6 times with no release of bike.
My wife and I both individually logged on to rent 2 bikes my log on worked and bike released but my wife tried 5 times on different bikes and none of them released so after 15 mins I put my bike back. First 30 mins supposed to be free. However we were charged for all 6 bikes even though we never used them. Will never try and rent with this company again.