SG MUG

I followed the directions to a T. At first I couldn’t get the app to find and device but I closed the app and reopened it and it found my mug and my Nespresso machine lol so it’s working!

The app will not detect the mug. Heating function on mug itself works well. Can not get the app to work though.

Could not get the SG Mug app to connect to the mug at all. Tried several times, installed, deleted and reinstalled over and over. Found a different app called Mug Link. Mug Link connected and works with the mug. Not fully tested yet. But the Smartgear mug doesn’t sit properly in the coaster so it is not charging. I have to press down on mug. As soon as I let go, it stops charging. Horrible product! I have to line the inside of the coaster with dimes to push the mug up so pin depresses down to charge. Taking this back and will purchase a different and better product.

I could not even get connected. Tried for over 20mins. Installing and reinstalling app at least three times. Too much work for something so simple. Love the mug. Don’t have an opinion on app since I cannot use.

App does not work, will not pair with mug. Junk, difficult to operate controls on mug

Downloaded app and it connected to my IPhone. But no matter what I tried the App cannot detect the mug. The mug works . It’s difficult the turn the heat function on but I now know how to. I can adjust the temperature as well. It just so frustrating not being able to use the app . I think it would be easier to adjust and control the mug if they could ever pair together. Also when I take a sip of my coffee the mug shuts off thinking it’s empty. So then I have to start over getting it going. Very disappointed

Don’t waste your real money. App is worthless.

Terrible app, bad connectivity, times out after literally 10 seconds, massively flawed interface, the list does not stop. I will be returning this mug for a refund solely bc this app has made it unusable. Thanks SG!