Shareworks

The app says “enter username, password, or account number” to login. Account number isn’t actually implemented as an option

Login no longer works on App, only on website. Been broken for several months now.

My company requires SSO/SAML, and therefore I can only access via the website. Please add support for SSO/SAML login on the app. It is useless without this support as I’m unable to log in.

I am able to sign in from desktop and safari but same credentials never work on app. Gives very cryptic Error code 500

This app has not work in the past two years . Just use the online web page. Shaking my head.

Fix it!

Was gifted stocks by the company I work for. After a few weeks of the app working, it no longer allows me to login. “Response status code was unacceptable: 500” is the error code I get. I called Morgan Stanley for IT support and they were ZERO help. Fix your app, Shareworks.

Usually this app works great but as of now I am unable to login which makes it completely unusable.

This app used to work great, but now won’t allow me to login at all (fails with an unhelpful 500 error message). Please fix, and will update rating.

When I am trying to login the app it shows a message that I need to login using the browser and complete “some” steps. It doesn’t tell me what needs to be done to enable this access again. So now I am stuck trying to decipher what to do on the web app, but there is nothing I do there that unlocks the step for me to log back in using the mobile app. Bad user experience.