Shoe Carnival

tried to make a purchase and it kept saying my card wasn’t working which was weird. Decided not too purchase from and instead went to Journey’s, which my card worked, soon later to find out that Shoe Carnival took almost $300 of my money either way i never purchased anything from this app. Unacceptable to find out i got scammed by Shoe Carnival?

App is really laggy been wanting to buy these ankle boots, my size isn’t usually in stores so I can’t find them anywhere else, found the exact boots I wanted and my exact size got scammed! said it arrived and it’s not at my doorstep never order from here.

The favorites feature doesn’t work online so I thought maybe the app would…NOPE! Just as online, you can press the heart all you want in the app and neither works! Total waste of time!

I keep getting receipts for shoes I didn’t order but I don’t have any withdrawals

It doesn’t accept any promo codes regardless if it’s clearly valid coupon or not and offers a live agent chat, but nobody ever answers. This is more than likely done on purpose to get you to pay the full price. If you don’t want to sell your shoes a discounted price, then don’t offer coupons and promo codes. It’s simple.

I open the app and the welcome screen just sits there with the loading wheel spinning. It’s constant for at least an hour. This has been a persistent problem that has been going on since I installed the app a few years ago.

App keeps crashing, loads up slow, it’s really not worth the hassle. I can spend my money elsewhere.

the app keeps crashing when i click on sign up. it crashes only when i hit “gender” and kicks me out the app telling me to do it all over again. shoes disappearing after putting it into my bag bad app.

Lov Shoe Carnival but the app lately just locks & nothing works to reset except shutting off my phone.

My order arrived literally at my doorstep the day after my purchase! Great experience. But I had a lot of trouble getting the app to work I had to re open then open numerous times. It would freeze or just not let me scroll through options period. The app needs a little updating in that area but overall the store is a great place to purchase from.