Shopify Point of Sale (POS)

The user interface of this app actually hurts our business

I had this app on my phone. In preparation for in-person selling, I installed this app on a new iPad. That iPad is no longer available for use, and now the app installed on the phone is asking for a PIN, which I NEVER instituted a PIN with this app!! I have tried several times to uninstall the app from my phone, and also uninstalled the sales channel and reinstall the app, all to no avail because the app on my iPhone continues to require a PIN, which I do not have!! How can I permanently delete this app and the data or change the PIN?

I can't operate my business because the update from no ưhere and my device is too old for he update. Think about your custumer business before any major update.

Make the all buttons big again. Retail is fast paced we dont need tiny buttons that are difficult to hit quickly. This new update makes the add to cart button even smaller. There are now additiaonl clicks to add items to the cart. Prolonging checkout times it a total pain.

This app is still functional, but every new update over the course of the last year or so has added needless steps or changed something that wasn’t broken to begin with. Extra time added on to every single sale whether through the app becoming increasingly laggy or unnecessary steps.

Omg, for the love of god, stop changing things. Your constant reshuffling makes it impossible to use

When I try to log in it kicks me back everytime

Scanner stopped working out of no where. Have tried all troubleshooting. Nothing works. Worked flawless last week for over a year and now nothing. Please fix as this streamlines my checkout process at small vendor events. When using the barcode the camera opens but does nothing not even a message saying it doesn’t recognize the barcode.

Very slow and tap to pay works only sometimes. It will say there are connectivity issues but running a speed test on a laptop on the Dane WiFi says the WiFi is fast. Even changing between screens that don’t require payment can sometimes take a while.

Latest version doesn’t have any way to exit certain screens. Like the hardware setup and order confirmation screen. There is no back or close button and swiping down does nothing. The only way to exit is to force close the app.