Worst Service
This is by far the worst service by any company.
Да, Shuttle полностью бесплатное и не содержит встроенных покупок или подписок.
⚠️ Приложение Shuttle имеет низкие оценки и отрицательные отзывы. Пользователи, похоже, недовольны его качеством или функциями.
Приложение Shuttle бесплатное.
Чтобы получить оценку дохода приложения Shuttle и другие данные AppStore, вы можете зарегистрироваться на платформе мобильной аналитики AppTail.
This is by far the worst service by any company.
The service level is so poor against the commitment. They take the payment in advance but they don’t bother about the service and commitment. They cannot provide transportation in office time and don’t even inform earlier which causes the passengers big trouble in rush hours. Even their refund process takes 10 to 20 days though they commit to refund in three days. Their call centre service is the worst service in the country.
They don’t have the decency to let you know the car is broken and it won’t show up, because of this I got late. Not to mention refund process for rides they missed out on is difficult
Drive was so late that reached office too late. You need to monitor this. If a person gets a late entry at office , what’s the purpose of using this service at early in the morning . You should be careful about Your time-table. You just put a pick up hour but don’t that accordingly. This is disappointing. You should take actions. One late could be considerable due to heavy traffic. But, consecutive late is highly unacceptable.
Customer service should be prompt and easy to connect. Sending a message simply cannot add a standard of service.
Why can’t i track my rides? Tracking option should open to where my ride is.
Not user friendly
I’ve tried multiple times but I am not able to open the app after downloading. I’ve tried to re-install it but it still didn’t work.
One of the worst way of transport available in Bangladesh. They do not know the meaning of commitment. Customer service is also crap. Cancels ride every now and then without any reason clarified. Moreover, they do not refund the money in time. Most of the users of this service are varsity going students. They do not bother to cancel their rides just few hours before students class start. Totally crap.
I have been getting cancellations of rides for 3 weeks now in Mohammadpur. They say it’s a miscommunication from their side and they are sorry for it but they want me to manage for me today.MIND YOU,I HAVE BEEN MANAGING WITHOUT THEM FOR 3WEEKS NOW! This is so unprofessional!!!
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