Smart Endoscope

После обновления приложение выключается. Как быть ?

Приложение вылетает при соединении с отоскопом и попыткой войти в его меню. Помогла переустановка приложения, но оно снова просит активационный код для удаления рекламы! А его давно уже нет, пользуюсь больше полугода. За повторную активацию просит 200р 🤦🏼‍♀️

Что делать?

После обновления приложение выключается

After update it just stopped working. You can connect your device to your phone, but then when you try to view the image it just closes with no ability to continue. Please fix this bug ASAP

after the last update, the application stopped working, when connected to the device, the application closes iOS 16.5.1 SA39W

Won’t connect to Wi-Fi. No help whatsoever when trying to connect. A waste of money. Item bring returned and app being deleted.

I saw a lot of reviews saying this app does not work. But I did not have the same experience, it works perfectly fine for me. Almost threw up when I saw the inside of my ears, but that’s not their fault.

I bought this product back in January and initially had no issues with the product or the app. It was connecting to wi-fi without an issues. Last week I tried to use it and it would no longer connect to wi-fi. I restarted my phone, uninstalled and reinstalled the app and followed all the troubleshooting directions from the app itself- nothing and worked so far. I finally contacted customer service via email. They replied the next day asking if I was using an apple or android phone. I replied with “Apple” and that was the last time I’ve heard from them. I wrote again asking if they could assist- no response. It’s frustrating that this product is not even a year old and it’s no longer usable if it doesn’t connect to the wi-fi. I really liked the otoscope itself, but now I’m not sure if the otoscope is defective or there is just a connection issue. Disappointed.

After following steps, camera still doesn’t work on app and won’t connect. Have a nte100i and trying to connect to iPhone.