SmartFind Express

So if there are too many jobs available, it times out- so apparently some of the jobs have to be taken before one can log on and actually see what is still available. Also it is difficult for a teacher to book off multiple days when they are sick. So students could potentially have multiple teachers for a multiple day job. It’s better than not having an app, but it’s still got a ways to go. Like it would be nice for a teacher to be able to leave comments next to their completed jobs, such as, parking is first come first serve, or secretary was surprised I took a French immersion job.

I tried on the app to change some of my locations for substituting, followed the outlined process, but the edit button wouldn’t save. Instead, I changed locations via a form on the board website (employee self service). I went back to this app a while later, logged back in — but it still showed the former set of schools. I logged out, logged back in — same issue. I advise deleting the edit button on the app if it doesn’t work, & giving an indication of how long it takes for the app to sync with the board info. Otherwise, it makes for a frustrating process, & raises the question: why bother with the app if I end up using the board website anyway?

The app kept sending me to a loop when I was registering. I had to authenticate using a different method. Also very difficult to change password for new accounts

Can’t delete an assignment

Over all SFE is a very functional app that does its job quite well, especially after some recent updates. However, I would like to suggest 2 improvements: 1) please add a date sorting option (most recent in particular) to the list of Unavailable dates we post. It’s counter-intuitive to have to have to scroll to the bottom of a years old list of dates just to check which ones I’ve booked off. 2) if a posting teacher adds more than one comment (typically an attachment) that extends the posting beyond the size of my iPhone screen such that one cannot access the Accept or Decline assignment buttons (you can’t slide it up). This has still not been have been fixed as of 2024 Oct 31… but should be.

They are not even reading the problem’s explanation you are sending to them! They, being creators of the app, redirecting you to sources who never saw and never dealt with the app (?!) The most negative experience I ever had!

This app was working great. I sort of need it for my job until I went to sign in and I get the message ! Identity provider account not mapped with any SFE account. I tried contacting the app another way and just get bots sending me in circles. I can log into the website but it’s WAY less convenient. I really just want someone to help me fix the issue and maybe this will get someone to help basically.

I can’t even get the app to load. Says fetching data and it doesn’t go away

I don't know what happened, the first two months the app was stable and worked very well. Way more user friendly than the mobile version. But all of last year and so far this year the app spends most of the time locked up with a spinning wheel of death and a 'Fetching data from the server' message. I've tried everything that I can think of from deleting the app five or six times a day to restarting and resetting the phone and checking all of my settings and nothing works consistently. Sometimes it works, but most times it doesn't. If I had to guess it's probably because it signs me up through Google and that is always a mess.

The App is terrible. It’s been stuck on buffering for ever. I have tried reinstalling many times it just won’t work.