SmartLink Network

The old app was terrible and this one is worse. The UI is a train wreck.

The new app design is much easier to use and gives the user a great overview of current program days and timing! The only three things I’d like to see improved are: - The cancel button when editing a program can’t be clicked on an iPhone 11 as it’s in the same place as the iOS swipe up bar - The water usage history view only shows 5 days on iPhone 11 and X. It only shows data up to 2 days ago I.e on Thursday I can only see history data from Friday up to Tuesday. It would be good if this showed data from yesterday as well. - As a residential user I only have one controller, on the home screen it states ‘No delay detected. Your next program will run as scheduled.’ However when I select my controller it tells me there is an active weather delay. It would be great if the home screen reflected the same info as the controller so you didn’t need to click in to the controller to see the delay.

This app is a disaster. Cannot get the time correct this with the controller. Keeps adjusting time zone and putting the incorrect time time on the controller. App layout and functionality is awful, often doesn’t fit in iPhone screen so you can’t select/see options. It does let you turn the sprinklers on via the app, but that is all it lets you do.

I like the app it help me a lot but recently i am having trouble on turning zones “off to on”and the app says that is a pending instructor working on it and it don’t make sense because I am the only who can get access to my account and I am like why they don’t say for example “ loss connection with controller “ or something that makes sense

Just had this installed, told it ran well on iPad by several employees that installed system. Cannot even run a manual zone on an iPad. Needs to be reworked for the iPad big time. Regret the system all together

Old review first, keep reading for update: “When you re-designed this app, did you consider at all homeowners (non-landscape professionals) who rely entirely upon mobile applications to access SmartLink? Your “streamlining“ completely killed off my access to the logs I used regularly. I also need the app in order to use a hose here. I thank you for adding in more time choices than 5 friggin minutes max, but I need you to add still more, 15 mins, 20 mins, etc. Thank goodness my iPad doesn’t automatically update applications or I’d completely have lost access to logs that I value, but I don’t feel like lugging my iPad around the property every time I need to water.” Update: since the “Programming: Make remote changes to controllers” option went from “coming soon” to being available, I was pleased to find that my logs are now available in that section! Thank you. I also like that I can now turn the system off via the app. I have noticed that I don’t get errors when I send my commands to the controller. Well, maybe random errors here and there but nothing like before this version. The cleaner “run manual zone” interface is pretty good, I’ve learned to appreciate it I would request if you could add a bunch more time options. I would like a 15 minute interval, at least.

I can no longer control our systems with this app. I occasionally need to turn a controller on or off, but can no longer do this, or much of anything.

Latest update does not fix email login, it used to take two attempts, now it doesn’t login at all.

The app version prior to this new release was fine the way it was. On prior version, Ability to run a zone or a program was quite simple and the reports layout was quite helpful. On new version, to run a zone you can only select for 2 min runtime, not helpful when troubleshooting or adjusting heads in a selected zone. Also not helpful to release a new version which has “coming soon” for features that already was working on prior version…delay release until all prior features are functional on new version. I see there is a way to use the old app interface by selecting Programming options; therefore strong request, please keep ability to use old app setup as that is a much better all around in my view …

This app worked great prior to this update - all functionality has been disabled in this update. Very frustrating!