smg360

New update is awful. Have to re login constantly and can’t close/resolve cases

The time and date visit is don’t correct and same the date the survey show the s wrong

Wish I never would have updated. It won’t navigate to full website, when on full website it’s difficult to read comments and navigate through comments. The old version worked better and ran smoother.

Ever since the app updated a few months ago I cannot access full site on my phone to run full reports.

This app went from bad to worse with the update. Shows times that the store isn’t even open, so good luck tracking down problems. The “sentiment” always shows “mixed”, even for a fabulous review. Fix this app please!!!

Old version was better. Cant look at experience a problem anymore or delete old read comments. Laggy . Id rather have the old version it was fast , simple and easily accessible .

Do not like this app at all the update is not good

This new update is complete garbage! It takes forever to find things, the celebration alerts do not send notifications, you can’t view certain guest information until you go to the “full site”, it’s just so cluttered and doesn’t make sense like the old one did.

New update is terrible. Can’t use the app effectively like did before. Cannot access the full site through the app like before to pull full report for organization. Please fix or go back to the previous version.

App works alright with the newest update, I can log into it now and see what I need to but it is an eyesore on my phone. Old icon looked much smoother