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It constantly freezes have to open and close multiple times to get it to work

But for something’s sake allow me to send pictures through the website…. I feel like I’m in 1999 when I’m trying to send a picture from there

App screen went all black and is not working and now I can’t reinstall

Constantly logs me out of my account, drops every incoming call after 3 minutes of talk time, very slow when loading messages.

I’ve used this system for 3+ years. I enjoy using multiple phone numbers if I need them and I can send a follow-up text message with the click of a button.

You can dial and text out great, but incoming calls, texts, and voicemails only sometimes work. If you have multiple team members only some will get the messages. So then you’re having to communicate to one another to see if they got their message. Defeats the purpose of using this platform for a business. If this wasn’t rolled into our company’s CRM, I’d just use my personal number.

App is very slow

When they finally respond to you - Chat being the only option - they say all the typical nice generic phrases, but they are not capable of any resolutions. You will lose days and days with systems not working properly with either denial of the issue or the promise that they will have their “developers” look into it. And their Dialer is even worse.

One of those companies that get your free trial started, don't tell you before you get charged and when it ends. Then when you try to cancel it's really difficult to do so, and they won't refund your money even if you cancel that same day. Terrible.

Continuing to get very poor connection success. We are hard wired to our systems. Looking for new alternatives now.