Snailz - Nail Salon Booking

Worst app I’ve ever come across. Nail salon wouldn’t honor my reservation and made me pay in cash when I already paid on the app. Scam, stupid, unnecessary. Stay away. Also notice how all the latest good reviews came on the same day - clearly from people who work at the company.

I love this app so much! Snailz has really helped to narrow down my search results for salons and I love that I get rewarded too! I’ve had this app for a while now and it just keeps improving after each update. Could not recommend an app more :)

Using this app is literally so convenient bc i hate using cash and i also get to rack up points to use on free stuff. it’s super flexible for changing appointments which is great because my schedule is always so hectic. definitely recommend!!!

I used it to discover the salons near me and made an appointment. I paid the service fee and tips using cc card so that I don’t need to bring the cash with me! Also I earned rewards for every dollar I spent and I’ll def use it for my next appointment. It’s super convenient and easy to use!

My girlfriend loves this app as they have a great reward system, you earn money back as you constantly using this app to book for nails/pedicure appointment

I had an amazing experience with Snailz! I was able to make an appointment so quickly through the app. I love getting rewards and earning money back!

Every time I show up to a salon after booking on this app, they don’t have any record of my appointment and I’ve already been charged for the services. This has happened 3 times. You are better off just calling your local salon to make an appointment or walking in. I’ve been denied service each time because the salon is fully booked already.

This app is super useful I like that you can search by service and use a map! I wish you hadn’t gotten rid of the refer a friend feature though

App wouldn’t load my Groupon and I had to pay out of pocket. When I contacted customer service, I was told they didn’t do refunds but I could use the Groupon another day. When I told them I had moved away from NYC and couldn’t use it, they still refused to refund me. (This happened a while ago and yeah I’m still salty about it.)

App is so bad