SnapScan

This latest version is so buggy. My phone went in for repairs. When I got it back and tried to reload the app it was impossible to load the card. I deleted the app and tried again and now I can’t even get through the first few steps of putting in my details. It just freezes. My internet connection is fine and works with everything else. I have submitted requests to the developers but never hear anything back. What a pity that this company has gone so downhill.

There is no facility to repeat a past payment again. Eg when purchasing telephonically one should be able to go back at an old payment to pay the merchant again.

Focusing still broken in v3.7.7. With camera app, I can focus as close as couple of cm from my phone. With SnapScan focus is fixed at about 0.5 m. By the time it focused on barcoded ticket it no longer has resolution to read it. Makes it completely useless. SnapScan has known about the focus issue for almost 6 months now. Having advertisements at malls saying you can use SnapScan to pay for a parking ticket is false advertising if you know for this long that you have an issue.

Why I cant use the money that is in the wallet? Why do you allow users to topup the wallet without verification if they can’t use after they topup?

This app is not working correctly on the iPhone 14 Pro as the scanning function does not work with these phones.

Unfortunately the app is not working on iPhone 15 pro. The app opens, however the scan doesn’t work.

I use this app everyday. It might slow it down but have a cancel option as you pay might be good especially if you typed in the wrong amount 😆🤦🏼‍♂️

Hi there, I’ve been using SnapScan for some time now however what I find frustrating is that there aren’t many vendors, shops etc that allow SnapScan for example checkers. Pretty much all I’m able to use it for is when I go to the laundromat and even then I encounter a problem that if I pay multiple times because I use up to five washers and then five dryers I get the red alert saying I’ve paid too many times. I just wish that it was useable at more vendors then I would give 5 stars. Kind regards Leigh-Anne

I love SnapScan and use it all the time but something is up with the camera focus when trying to read barcodes on parking tickets. It doesn’t know how to direct the correct camera perhaps. Would be great if this could be fixed.

I used to love snapscan a lot. For many years I save money to wallet on daily basis and pay to my standard bank bond when reaching a small goal. Without any notice, this function was removed! I’m not sitting with R5000 in my wallet and couldn’t do anything with it. I tried to withdraw, your stupid app said my bank account couldn’t be verified. I tried to pay takealot, your stupid app couldn’t give me “pay from wallet” option. I’m so disappointed. How can your app become so bad like this? I feel I’m scammed.