SOAP Notes

I need help troubleshooting data sharing amongst other apple ID members to enable chart editing. I am not getting any support when I email customer support. I like what the app has to offer but there’s no costumer support like a phone number or chat to reach out. They don’t even have a website. I already paid for a subscription and I’m regretting it just because I have no customer support to help me troubleshoot my issues.

There are many glitches on this app. For example, if you want to export a document you have uploaded, you will not be able to.You will receive no response if you contact tech-support. Stay away from this app as it has essentially been abandoned by its developer.

It’s sad. This app no longer syncs cloud data between devices 😢

I used to use this app years ago and have used it on / off over the years when I was able to use it depending on the office and what the doctor wanted. I paid for another subscription this past week, but it says the subscription was stale. I reached out to their customer support twice, but nobody has gotten back to me in days. What a bummer…..

My office really loves this app but we recently had a IOS update and now it will not sync between my devices! We have contacted customer service several times with no response. Need help or I will have to find new software.

I love this app since it helps me keep records of my client’s visits and improvements. The only thing I would suggest to fix is the drawing part, when I try to go back and erase a little line it erases everything randomly and I lose my drawings! So I have opted for changing the paint to white and try to erase it that way without pressing anything else. It would be a bit better if we could add words/typing to our pics for faster additions as well. I also have to take pics of my client’s improvements and would be lovely to be able to add them to their file instead of keeping them in my phone. Thank you for making this so simple!

Going paperless has been a dream in my bodywork practice. So, I’ve decided to go for it and start using the app. So, far, pretty great! But, when trying to export a document from a patient’s file, nothing happens and it kicks me back to the previous screen. So, uploading a document gets trapped in the app with no way to export it! Fix this and I’d be more than happy to change my rating. update: After a bit of back and forth communication with the developer and there is a complicated workaround that needs to be redone each time a document, such as a .pdf., is exported. I’d love to encourage the developers to fix this singular glaring issue then and I’ll totally change to five stars. I love using this app and it’s streamlined my chart note taking in wonderful ways! The interface is simple and after a little learning curve, easy to navigate. Adding a keyboard to my iPad has made for a svelte chart not

Desperately needs a better note export function. This is far too tedious to run no-fault on a regular basis and that’s a large market to leave out of the business model.

There are a couple of problems I’ve been dealing with on the app: namely, I can’t seem to delete documents or patient files. I have repeatedly written to the support email but have received no response. I don’t know what’s going on. They used to be on top of things. I hope things will change in that regard.

Every time I click “export” for under documents it just closes out. I need to be able to export clients intake forms. Please fix this with an update