SofaBaton

The app does not detect the hub via Bluetooth for the initial setup, needed to setup the wifi. Same problem on iPhone 10 (iOS 16) and iPad (iOS 17). There are no other possibilities, and no reset button on the hub. Online support is never online, only comm with help desk is by email.

Not sure why this app has such a low rating in the App Store. It works flawlessly for setting up your Sofabaton X1S remote. I was hesitant to download with such a low rating, but glad I did. This remote works great and is a replacement for my old Harmony 650. The app allows you to set up the remote/hub by adding devices and activities such as turning on multiple devices at once. I will admit it can take a while to get the configurations set up properly for the power settings for each device, but a little trial and error will solve the issue. Just have patience!! Don’t let the low rating keep you for downloading and using this app. I’m glad I did.

App is required for using the remote, yet the app doesn’t let you create a new account. Did anyone actually try testing the software before releasing it?

Not sure what the previous 1 star reviews had problems with, but this app works fine for me controlling a Bluetooth device and two IR devices using a U2.

They put out a half baked product and then shutdown operation. Sorry you got scammed.

There is something wrong with either the App or the remote. It is jumping or skipping menus even though I have only pushed the button once. Also tried returning and getting a replacement remote but the problem persist

This app and its associated hardware completely fails to learn anything from other remotes. It never acknowledges that a signal is being beamed to it.

I have the latest version after having a Master remote and losing access to the software (because they are A holes) I tried the last version of the SofaBaton X1. It was a nice piece of hardware but the software was terrible. I couldn’t even get the remote learning to work and I couldn’t figure out any workarounds so sent it back to Amazon. This one he X1S learns from old remotes, downloads the database of commands for equipment you have and has a pretty intuitive way of entering in commands to make activities. It’s a simple setup but can pull off some pretty complex startups. I’m enjoying it so far. Being able to enter the set up on your phone and syncing to the device is nice. It still doesn’t replace my PS3 remote which is a bummer because I still use it to watch Blu-ray’s. The ps3 will time out before the baton syncs with it. The trigger functions don’t work when you are in activity programing mode. But so far those are the only gripes I have. All in all a nice little remote.

App works perfectly, negative reviews are the technically challenged. Love how you can remap buttons to whatever! Glad they support my outdated Emotiva XDA-2.

Had Logitech and then Harmony remotes for a few years. My last one lasted almost 8 years until the battery wouldn’t hold a charge for more than one night and the hub kept losing connectivity. Wasn’t going to shell out $300+ on a savant remote that I wouldn’t be able to install or buy directly. Didn’t want to buy another Harmony. Found Sofabaton after an extensive and exhaustive search. Was a little apprehensive about the the way the UI looked. Bought it and after a few hiccups it’s worked flawlessly. Repeater on tv and receiver always send snd receive signal. Occasionally I lose signal from the remote but if I open the app it helps to recover the connection. That happens perhaps once every 6 months or so. Top notch replacement for the Harmony Elite.