Sony Bank Open Account

Won’t read my residence card because it thinks it’s expired….(it’s not)

How to change from Japanese to English????

Please let there be another way to register for the bank. This app doesn’t work as it won’t let me scan my residence card.

Is impossible to scam photos in the app the images only burry

Please don’t. They are liars. They will screw you over.

The app does the job in English; when successful, all the rest arrives in Japanese: letters, instructions, online banking apps... I don’t see the link t of advertising that all can be done in English

Instant bad review. Won’t let me scan my residence card.

Why are you not allowing spaces in name? Seems a bit narrow sighted

This bank will hold your money hostage! Whatever you do, do not open an account. They lure you in with their sweet talk, but do not believe their lies. I will be withdrawing all of my money, if they let me that is...

So system is great if everything works but when there is a dent or normal tear in your resident card you can’t open an account. Contacted the support chat but they say I have to go reissue a new card seriously, no way to apply in a different way other than the app. Same if your phone specs don’t match the app they don’t offer any other option. Great very useful system I hope they look into this.