Spend Clarity Enterprise

Useless tool. Profound frustration to get 2FA to function.

The app seems to be very good for allowing me to complete expense reports rapidly. The key is to capturing receipt images as soon as you have the receipt in hand. I like the thumb print login on iPhone as login takes less than 5 seconds. I also like that 100% of my receipt images are captured as long as I am using the app (web version is hit or miss with up to 50% of my images requiring resending), and ease of editing expense coding. So I can sit in an airport and knock out a month of expense reporting in 10-15 minutes or even log expenses while waiting for a haircut. Where this app needs improvement is unlinking a receipt image - can’t do it. So if I have two receipts for $50.95 and the app auto links the wrong one to an expense item then good luck unlinking it. We really need a command in that drop down to unlink an image. Also needs ability to delete unused receipt images. I DO NOT WANT TO HAVE TO LOGIN TO THE WEB VERSION TO DELETE OR UNLINK IMAGES - it is a pain in the butt to get logged into the web/desktop account. If these two items were corrected I would give the app 5 stars.

Been trying to log in for 2 weeks. It sends me my username and password. Doesn’t work. Then if by some miracle it works, I’m stopped at the 2 factor authentication. It won’t send a code to my email. How do you launch an app with so many bugs?

Compared to all the other expense apps out there this is by far the worse, the app developers didn't even try... want to send pdf receipt nope, want to send from photos to receipt gallery nope, does app talk to airlines, rideshare or hotels... big nope. These are the developers who got denied when they applied to work for the other expense companies.

This continues to be the worst app i’m forced to use for business. Nearly every transaction something goes wrong - the receipt fails to upload, some stupid error comes up like “something went wrong”, or it uploads the receipt but then doesn’t show it until you upload again, and then it’s there twice. It’s been like this for so long, it’s obvious the developer has zero interest in improving it. So we trudge along, expenses taking at least 3 times longer to file than they should every month. By the way, the web site component is also horrible.

The worst thing I’ve experienced with this app is sometimes I’ll code and log expenses and then they’ll show back up the next day or two days later. And the picture of the receipt will be gone as well. It’s an infuriating experience lol. I’ve even had this happen with some expenses 3-4 times for the same one over the course of a month.

The only thing this app is good for is uploading receipts, and completing the two-step verification that continually pops up every day when logging in from the website. If I developed this app that would be embarrassed. The only reason anybody use this app is because organizations are too ignorant to realize how poor it is.

Accessing this app is a nightmare. I have to use it for my work credit card and I hate it. Find another platform to manage your credit card, this isn’t the one. Only giving 1 star because 0 isn’t an option.

Please add the “Extended Transaction Details” from the web solution, that will make the App fully functional for processing/matching recurring expenses.

This is one of the worst Apps I’ve ever used, there almost always an issue and I’m locked out!!!