Square Team

This is a terrible app for employers, I would recomend a different software instead. The app crashes and cannot be opens from the home screen at all. I actively strongly dislike this app.

Since the end of June to the start of July 2024. This application has been broken. When I select the application it immediately closes again. I have tried resetting my device. Uninstalling and reinstalling the app. And have been refreshing for updates regularly checking for an update that may fix the problem. But so far while there has been 4 updates of so in the past week. It still fails to work. This means I’m unable to clock in and out for work. (Luckily my manager has been forgiving about the issue since it’s out of my control) I hope to update this review soon saying these problems are fixed, but until then I don’t have anything positive to say of this app.

We were forced to migrate across to Team Square from the Crew App and we’ve been nothing but disappointed. The app is currently only displaying “Something is wrong” and the Square support is awful. Use ANY other app or go back to handwritten rosters as this app is a complete FAIL.

Can you actually fix the fact that schedules don’t load? This has been a problem for over 3 years.

The marketing department at square are the only people doing their job. Shame they’re. Selling a mediocre product. “Sorry something went wrong” is mostly what I see trying to use this app. I couldnt even sign in successfully for about a year, then suddenly it connects and proves about as useful as everything else they sell.

When the app works, it’s fine. Not a ground breaking app by any means but it achieves the tasks you need it for. When it doesn’t work (80% of the time) it’s more useless than staring at a wall. Sometimes I have to wait north of 10 minutes just to check my roster. I have to screenshot my roster and check through my camera roll, because this app seems to struggle to process and simple command. I would call this app inconsistent, because it consistently doesn’t work. Please discourage any boss from using square teams as it will be a giant headache for employers and employees until you finally move to something else.

9/10 times it doesn’t load, i often can’t log in or it boots me out and then says my password is wrong. i change the password and it says i can’t use the password because i’ve used it before…. it was my LAST password it tried to tell me was wrong. Save your time, use a browser. This app is garbage

It would be most helpful to be able to set or edit scheduled shifts via the app. There is no other way that editing shifts but to use a desktop. Even the mobile browser on the phone doesn’t have the shifts menu

The new ui is very bad ,doesn’t allow me to choose from specific dates to view the number of hours I’ve worked , kindly fix this

Not great as you can’t clock in on app. Overall bad for retail and much prefer shopify. Slow to react in app and overall not great at all.