Star Adventurer Console

You’d think for $400+ on a mount, you could actually use said supported app right? Wrong. I 100% can’t recommend this app, or even the purchase of a Sky Watcher mount until this is fixed. We as the consumers shouldn’t have to settle for an app that doesn’t work, or have to jump through hoops to get a connection to something that should be seamless from the get go. Do better guys. This is terrible. And Apple should pull this from the store until you guys can at the least make consumer compliance with an app that actually works.

This app looks really great. But it won’t connect to my tracker so it loses all functionality for me. I see on other reviews that it worked until the last update a year ago. Surely it should be fixed by now.

When you enable dithering for your astrophotography plan, one image will be taken, the mount will dither, then the mount will stop and no more images will be taken. No good !!!

Got the app to connect to star adventurer 2i to control camera. Can only connect to sa 2i’s ad how network but not actually remote control the camera shutter.

Polar clock utility won’t work, it can’t get GPS information from my iPhone to work, I have to use a third party app PS Align Pro to align my tracker. It did work initially for a short time, I’ve tried the other functions for time lapse and don’t know if they still work.

This app worked with my iPhone when I used it three weeks ago. Today it won’t connect to my phone. So I tried connecting to my iPad and it seemed to work. But when I tried to run Astrophotography, I got a “Communication error” - very frustrating after hours setting up on a really cold night.

The iOS version of this App worked really well using my iPhone to control the Star Adventurer 2i until the latest iOS version of the app was released a couple of weeks ago - however unfortunately since then the current iOS app cannot connect to the Star Adventurer 2i even though the iPhones WiFi is connected to the Star Adventurer 2i wifi. I do not see a way to go back to the older version of the app and I even tried uninstalling and reinstalling the App but no change. It might be possible that the updated firmware for the 2i would allow the iOS app to work under the latest version but the website with the firmware update only uses windows computers and I only have access to Mac computers. I am hoping support reads these reviews and addresses the issue for iOS users. I noticed a couple of other reviews mentioned the same issue after the latest app upgrade. I have attempted to contact support directly but no response yet.

Got my new Star Adventurer 2i set up only to find the app shows “No Signal” in the Polar Clock Utility after connecting iPhone to SA. Please update!

Last rev does not ask for access to location services or local network and as such can’t find the phone location or access the adventurer using Wi-Fi. Need urgent fix !

Seems like the most recent update broke the app. Can no longer connect to my star adventurer. Not sure what they did, but this app is completely broken without that capability