N/A

👌

Nul de chez nul, à l’extérieur d’un airbnb depuis 40min car pas possible d’ouvrir avec l’application (la propriétaire n’y arrive pas non plus à distance…)

Nickel

Appli merdique

The app is not difficult to use; just know you need to have all of the passports and all the people who want keys to be physically present for photographs by the app before beginning. The associated hardware, however, is beyond terrible, making the system as a whole frustrating. Both the building and apartment locks worked the first day. On the second day it locked us out of the apartment on a 105° day. The owner tried to override it remotely, but it would not respond to him either, although the app incorrectly claimed it was open. We were left standing in the sun until the owner could dispatch someone to drive over and physically let us in with a real key. He gave us physical keys to use after that. I am an engineer (Ph.D. from MIT), and the quality of one of the two locking systems we used was of laughable quality. Surprisingly, it was the better-constructed software lock that failed to work. Perhaps it failed because of the hot weather. Regardless, the expensive system failed, and the lack of helpful feedback from the app (“Opened!” when in fact locked) does not help. I will avoid using any Airbnb’s that requires this app in the future.

There’s too many bugs and the room randomly locked me out. Becomes inconvenient

I like the fresh new look of the app. It works like a charm.

A cool idea my Airbnb host set in place but I wasn’t able to upload my passport for him to see. The app kept saying “uploading document” and nothing else upon check in. The Airbnb host ended up having to remotely unlock me from his side of things. If they fixed that bug then maybe everything would be fine.