Staytus

No map of the location (resort in my case), slow app that connects with front desk and disconnects - no way to continue conversation, need to restart it. Finally, 12 notifications per day! Most annoying hotel app in my phone.

App worked as described and better a must have if you are staying at the Fairmont

Fantastic meal and service at Ko for our anniversary. Food was out of this world. Service with a smile and more. Can’t say enough good things!

Much of the property information is incorrect and incomplete. Cafe menu page doesn’t have the menu, just catering platters. Alerts pop up for discounts and the outlet doesn’t know anything about the code needed for the discount, then app just freezes and won’t allow me to cancel or click out of the page without the code the shop knows nothing about. The only option is to completely turn off iPhone snd re-boot. It is a huge pain in the neck.

Done!

Sure works well in Mayakoba.

Is this a legit Fairmont apps? I could not find any credible info on this company that create this app.

Not impressed.

this app doesn’t work. it won’t unlock with my room number. No one at the Chateau Whistler knows anything about. Called “Royal Service” and they passed me to Internet Support who also knows nothing about it. Good job Fairmont in training your folks!!

Got a couple of notifications about what was happening during my stay at Fairmont Singapore - and got a nice discount offer I could use there too!