iStore 'n' Go

Construction manual doesn’t help at all. You have to rely on YouTube tutorial complete waste of time. Do not recommend.

This app is a disgrace! The UI is a complete departure from anything else in the iOS ecosystem, making it highly unintuitive, but the worst part is the app simply DOES NOT WORK most of the time. File copies fail for mysterious reasons and when they do complete the files are often corrupt. The app is in desperate need of an update but hasn’t had one in two years as of this review so don’t hold your breath. Verbatim is an old school name in storage media and used to be one I trusted, but after my experience with this abominable app I’m taking my business elsewhere from now on.

I must say that i had much better luck with the warranty department as they couldn’t troubleshoot it (incapable of creating a folder destination) and had the same issues when receiving the replacement. iPhone 8 with current software- didn’t recognize upon plug in. Way too much of my life wasted trying to move files. The little keychain thing is good for hanging my unused headphones on though, accounting for the 1 star.

Ridiculous zero directions. Zero customer support.

The application does not allow you to save files. What a misleading product

I tried several times—at least 5 times—to download and transfer my photos from iPhone XR to Verbatim Store n Go but was disappointed that it was unsuccessful each time. At first it would not install the app. I feel like I’ve wasted my money because now I have to search for and purchase an alternative. I do not recommend this product!

I thought these reviews were probably exaggerated, but no this thing won’t transfer even a 1mg pdf. It takes forever to even figure out how to try to transfer files, just for it to fail over and over. Your better off just wishing with all your might that your files will make it to another place than try to get this thing to transfer a file, because it is never going to be able to do that for you. Zero stars.

Doesn’t work with an iPad. Recognizes internal iPad but not its own verbatim usb drive as a option. Useless.

This App is complete garbage. The overpriced Device does not work. Worst product ever. Do not buy!

I paid $65 plus for this thumb drive. It was a major nightmare. Don't even read the instructions. Or what passes for them. Nothing is explained. Nothing about this product is intuitive. The website is difficult to use and offers no help. There is no warranty information to be found anywhere, and because I opened and tried to use the thumb drive, I cannot return it. The phone number for support sends you to some Middle Eastern Land and the accents of the sincere techs are so thick you cannot properly communicate with them or they with you. So far I'm still trying to reach someone to help me with the issues I have with it--my 4th gen iPad mini does not recognize the thumb drive, though the app shows that its reading the data on the iPad. Just don't do it! Don't think, well, this is what I've got now, I must press on with this. It's a waste of your time and emotional energy. Return it and get something else! Good luck.