String — Modern Phone Inbox

I’ve used String now for 4 years, Nov 2020 to be exact, and when I tell you this app does not get better - even that’s a case understatement. I was worried, but later had high hopes when they were bought out by Number Barn, yet they seem to have forgotten about the app too. I’ve also been in contact with their support team to try and resolve issues. They’re fixed for a few weeks, but then the issues come right back. • Most times the website loads to a white screen, I’m lucky to even get in • App loads message threads out or order • tapping into a thread does not load any part of the conversation • sending a message in the thread works, but you wouldn’t know because, well, the thread doesn’t load • Tapping a thread with a contact you thought you were going to loads an entirely different number/contact at the top, still with no content At this point, I’m only using it for notifications that messages came in so I can then go spam reload / clear cache on my computer until the page loads so I can respond to clients.

It’s doesn’t have where to sign up on the app

Had to uninstall and reinstall the app, now I can’t access my account, and there is no one to message or call. Worst idea ever.

I don’t think this real, my iTunes account got debited and didn’t even load me to a page to sign in or ask me to chose a number, It keeps return to the start and asking me to select important reasons on using which I did multiple time… To me it not real

Please how do i exit unpaid account on my iphone, its stuck, i need to logout and login back. I paid with apple credit and my money is deducted still not working

Yrn

I literally just downloaded and paid for the subscription and realized this is totally not what I thought I was buying. I immediately cancelled, but doesn’t look like they are giving me a refund. No support and no one to contact.

I loved string and use it daily for real estate prospecting. The texting is flawless on both mobile and desktop. The one issue I’m having is with the phone portion of the app. Sometimes I miss calls because there are no badge notifications or Lock Screen, and it leads to missed calls. Also, sometimes missed calls do not show up on the main log panel. This would be great to fix.

Service works great and the web version so far is flawless. The app is very buggy though. I’m on an iPhone 12 Pro Max running iOS 14.3. If someone calls, my phone rings and it shows it’s coming from String, that’s great. But if I don’t answer that call, there is no Lock Screen notification and no badge icon to show that I’ve missed a call. In fact no clue unless I look at recent calls or open the app. Notifications for text messages work just fine. This has caused me to miss many calls from clients. Also voicemails will not play in app but do on web version. Love the product and idea but these bugs need to be worked out ASAP.

String has proved to be something of a game changer for our business. We have used other enterprise-based texting apps, and they were filled with errors, hidden fees, cumbersome to use, and functionality that seemed out of place and not useful for most day-to-day interactions with customers. String has been a breath of fresh air. The cost is extremely reasonable, in fact we are paying multiples less than we did previously. In addition we are getting a better service, as measured not just by ease-of-use provide a more important metric of customer engagement. Any business small medium or large that is looking to interact with their customers in a faster, friendlier and more customer focused manner should strongly consider signing up for String. It’s perhaps our most important app for making sales, increasing our sales, improving our customer engagement, and improving our brand image. We give it a very enthusiastic five stars.