Taskbird

The only reason I use this app is because I have to with our Turnau app as a sister app. If I would never have to see this app again, I would literally never use it. It’s extremely frustrating and disappointing, especially when you’re trying to use the Web version because you’re trying to cross compare your cleaners availability.

Notifications are not consistently being received by my team when a task is assigned to them, uploading pictures after a job is completed; crashes the app. The calendar sync isn’t accurate, it claims to sync daily with 3rd-party calendars this isn’t consistent. This app works perfectly fine for Turno jobs. However, if you are also using it to manage team schedules for non Turno jobs, good luck.

I’ve used this app for years now. Some costumers have a long inventory and most of the time it doesn’t left me finish a task because of the mandatory inventory that the costumers like to do, however the app takes weeks even months to let me finish the inventory so I can get paid 😒 I wouldn’t mind paying for a better experience with this app

I need an app that will show me multiple airbnbs that need cleaned, let me edit the days it can be cleaned, and let all of my teammates see the schedule and pick which jobs they want. This only gives you the option to assign jobs. My crew cannot view the schedule or select what jobs they can do.

I just recently started using Taskbird the experience has been okay could be better, as a cleaner there are some home owners that have a checklist and require you to take photos which is not the problem. The problem is everytime I go to the checklist and try to add a photo to the checklist I am taken to a screen that says take a photo, I click on the button and nothing happens, I hold on the take a photo button, nothing. I tried on and off Wi-Fi, I logged out of the app and back in, I tried going to same screen but a different which allows you to write a bit or take a photo, I can write a note but still can’t take a photo. There are no updates for the app. I’m all out of options and believe this is an issue with the app itself. Due to this issue of not allowing me to complete the job until I have a picture in the checklist but the app not allowing me to upload or take a picture, is making my work time not accurate because I can’t clock out on time due to this issue.

Like other reviews mention, this app would perform better or be more enjoyable to use if it glitched a lot less 🙃. I haven’t been able to add a new task/job to my teams calendar for the last 4 days. All other features/functions are working just fine. When I try to add something new, the screen freezes on that page, can’t type or save any info that I’m able to enter. It’s very frustrating for a busy team with constant changes to make.

I have had to instill and reinstall app just about every turnover. It doesn’t work properly and adds so much time to my cleaning.

The service works for some time, then it will consistently glitch out and have you locked out without access until they release some update… or you can get on to a computer… Can be frustrating, though it is a free app.

This app has some great features and is pretty easy to use when managing a team of cleaners we have about 16 staff with several different types of projects that they need to have access to. This links to Airbnb or VRBO for short term rental agencies specifically. There are a lot of bugs and glitches in the system though Customer care does respond and take care of the issues just requires some patience and you’ll need a work around system in place . The most frustrating part of the app is that it caters to host functions, and not really to cleaning management. You don’t have a lot of ways to edit what you’re property info is or access codes that they need to start their project this includes specific information regarding the house and how to access it. This app relies heavily on the host to make changes and update there system. It’s very hard to get the host to use the system to its full potential. (Huge flaw) I’ve needed to text all my cleaners clarifying information every morning because the system doesn’t allow me to update notes and info about the properties we can have upwards to 12 cleanings in a day and it’s pretty chaotic, trying to get everybody into their project right at 10 or 11am. Some good things about the program is that the cleaners are able to upload photos and notes and update inventory but only during the time cleaning slot for that day. This helps the host backdate certain issues and can help resolve claims from guest. all of the cleaners have their own profile and can mark their availability, which makes it really easy for me to assign projects. Cleaners on a good day should have access to the location. Codes as long as they’ve been updated by the host. Ive spent a lot of hours trying to help the host through the program and making sure they have everything they need on there. This is converted through Turno a sister company. Overall, I really like the app and have found work arounds on some of the issues. It would be nice if they could send of some type of survey to the customers that use the app and get some feedback on how to help make the product work better for people actually managing cleaners of there. Overall I use this app daily and there aren’t a lot of better options available.

So very many issues DAILY with glitching, freezing, locking my team members out of the app so that they can’t continue a cleaning task or complete a mandatory checklist, tasks disappear then reappear on a different day, assignments to team members drop off, and now the latest integration with requests through Turno showing in Taskbird is a living, breathing nightmare. I had refrained from submitting a review until tonight while trying to reject a project a client submitted in error…the project is deleted in Turno but now duplicates every time I open the Taskbird app so that now I have to scroll past several of these duplications in the schedule to see what’s on the legit schedule. And please don’t even bother with the customer support. They’ll promise to “work on it” but nothing is ever resolved. Maybe if they made a paid app they could afford to hire developers and technicians to fix the problems rather than just bombard with new updates for features that rarely work.