Teamwork Desk

Please check your app on mobile devices!! It’s UX and UI is broken

Oh the irony. From YOUR product description: “software doesn’t support your customers. You do.” Your own fking software doesn’t support your own customers!! Since the send feedback button doesn’t work........ 1) I can’t figure out how to write a new ticket. Maybe the feature is there, but if I can’t find it that’s terrible UI design 2) opening a notification just opens the app and not the ticket itself. Useless notifications. 3) where are the app settings? 4) UI doesn’t work on iPhone X - you now the phone that’s been out for a year?

I love your products, but that this app is updated with new branding and still isn’t iPad-ready is getting old. This needs to be higher on the priority list, please!

Just shows blank white screen after new update

Can't log in. It will accept my password, but log me out after seconds. It's an endless process.

I’m using the same credentials to sign into the application on chrome and safari but every time I try on the app it says “please make sure you have the correct username or password” I’d rate this zero stars if I could.

Pretty buggy. Did Teamwork abandon this app?

Can’t assign tasks from tickets in desk to tasks in projects. It is essential and the create task is grayed out on iPad and iPhone so it’s not functional on the go away from a desktop.

Had to remove the updated app. If you click on a link inside a ticket it opens a web view that can’t be “backed” out of. Not being able to search via a url structure is also annoying. The new ticket URL works (most times) but not the search one. Sadly I’ve had to uninstall this.

I can’t even log in! It directs me to log in again! This is garbage ad should be addressed! Please feel free to reach out to me for support. Eric@ dogwater.games