Tech CU Mobile Banking

If it’s a shared account, both people should be able to access the online account without having to share a login. Like other credit unions and banks have!

Since the recent update mobile deposit says I need to allow the app to use the iphone camera. However it never asks permission to use the iphone camera so it’s impossible to allow the app to take photos. Which means no mobile deposit and I have lots of important checks to cash. I’ve asked for help, received none. What’s the point of having this app if it’s main feature doesn’t even work.

It’s always easy to get what I need or questions answered when I call for help. So nice to speak too a representative that knows the ways of my Cr Un… never in a hurry and at 77 it makes me feel like they want to help me until i understand. Thank you employees for all you do.

I have to delete and reload the app a lot!! Some days I can’t access the app no matter what I do. Not helpful since I want to mobile deposit my paychecks because there are no actual branches that are convenient to go to! Has been happening for many years

The app has certain bugs and it’s being pushy with ads.

This app looks like it runs off MS-DOS.

Im +45 with large hands and deteriorating eyesight and reflexes. I have a hard time typing my credentials into the app without a typo…. And between not being able to see what I type (thank you for the giving me 1/4 second to reveal what I typed) and erasing everything so I can start over from the beginning… it’s a little patience trying…

You can check your balance and loans ,deposit a paper check, and move money around. You cannot transfer money bank to bank. That has to be done on the website.

90% of the time I cannot get a check to deposit using this app. I take the photo of the front and the signed back with a black background And tap the submit button and I always get: “ Check cannot be read. Please retake photo. Four check corners must be visible.“ I take the picture with the flash on my camera on, with the flash on my camera off and the room light bright and I’m even taking it outside in the sunlight and taking a picture there with a black background. All four corners of the check are visible and when I tap on the picture I can read everything CLEARLY but it still will not except. no matter how many times I tap edit and retry I get the same thing. I belong to another credit union and my checks get deposited first try every time! If they don’t fix this I’m going to close this account and just open another one at the other credit union! I cannot drive down there and deposit a check every time I need to make a deposit. PLEASE FIX THIS!

I am able to log in, but I’m not able to see my loan.