TextUs

About a year ago, this used to work just fine. Now they don’t send links for password reset or to log on. The sign in on the all keeps prompting me to check my email. I click the link and then there is an error. It asks me to use my same mobile device. I have been using my mobile device. This prompt is a viscous “spiral of death” tech cycle. This app has been an ineffective barrier to work with incoming business texts on my mobile devices. I’d recommend finding another interface unless you like frustration.

To log in, I have to get a link sent to my email every time. But then when I click the link- it opens up my browser not the app. Regardless I follow the instructions just to be sent back to the login page and the cycle begins again…. Please fix this. It’s been months with the same issue…

Ever since the update I haven’t had access to log in to my account the only way to get access is through my computer browser this is a real pain so to me need to use this for work

Can you update the app to remove the “Forgot Password?” button? It doesn’t work, even if you do it through the website. Maybe hire some people who know what they’re doing.

I have try to create an account on my iOS phone but it not going all it show is just login no place or icon show to create new account why

To save time I will instead say what I like about this app rather than what’s bad: -it will tell you if the text you are sending is too long I was going to put “it texts” but it doesn’t even really do that. Look elsewhere

I have this app for my company and its very glitches and you have to refresh it to see new messages both on my computer and phone Its not like iMessage so i would not recommend

The recent updates have made such a difference.

I try heavily on the mobile app as I’m not on my computer at all times. The app makes it so I can reply to texts when I’m on the go. Super easy to use & I love the notifications.

Ever since their update I have had nothing but issues. I have to force close the app almost every time I need to send a new message, the interface is awful. It will randomly log you out without warning causing me to miss important messages. Have been logged out and cannot log back in, reached out to their customer support, been over 24 hours and I’ll get an email every 3-4 hours asking for a random pieces of information with zero help. Stay away..