The Atlantis Circle

The app is not working again. Each time when I want to use it, it’s either not working, or the employees don’t know what it is, or they say it’s not for this sevice (waterpark, Ossiano, Christmas or New Year parties, etc.). At this point, I am shy to even ask because I don’t know what they will say next. I guess 80-90% of the time I didn’t use it for one reason or another. You either fix the app so it works always, train your employees to ask customers if they have it, and then make it available for all services from Atlantis, or simply remove this service because it’s embarrassing for both your company and your clients

The app is problematic, and even after a number of years it is still very buggy. I’ve deleted and installed this app so many times, but right now the issue is it won’t log in. Ive reset the PIN code and it just keeps looping back to the initialization screen of “login” or “sign up” - and then it forgets the pin I’ve just set moments ago. Running the forget pin just recenters the loop of never ending nothingness. Seriously, fix this app as I’ve been silver and now can’t even access anything.

This apps has bugs after the recent updates. It was much better before.

Since they changed the app to the new version its open one time by mistake and thousands not. So you will not be able to get your discount or points. Keep loading all time with the waiting screen when tried to access the membership code and details. Please advise your team to enhance this matter because really it doesn’t match your branding and this is a humble advise from black member.

apps is not working properly. cannot access my account for recover it

If I could give it a zero I would. Never works. Never synchs. Completely hopeless. Clearly made by the Chairman’s nephew or some other idiot.

Great app and discounts.

If you’re a real foodie, this app is really handy. You can enjoy discounts with the most premium dining destination in Dubai! Highly recommended. 👍🏻👍🏻

Super clear app, very concise and to the point. Love the special offers and the feature of all the spends and billing!

It never works!!! Lost lots of loyalty points because I could not access my membership profile.