The Boston Globe ePaper

I subscribe through Apple. The last year or so on my monthly subscription renewals I’m forced to delete and reinstall the app. Since the latest monthly renewal I’m forced to do this every day. Customer service has ignored my requests for help.

You ne Re know when it downloads. Slow and clunky.

I just want to read the paper. That’s all. But every morningg when I open the app there’s yesterdays paper and I can’t clear it to get todays paper. So delete the app and reinstall it in order to get todays paper. I have complained multiple times to customer service (huh) and get no response. Its maddening

They can’t keep this app working correctly. Sections missing. Complete issues missing. What’s the problem??

I like being able to view the paper in its original format, and I like that one can click on an article and it will open in its own window. When forwarding an article, the app will often grab just the picture and caption and forward that instead of the whole article. I haven’t found a solution to this other than blocking and copying to paste in another application. Finally, and this is a real issue, every so often the paper is just not there, and all you can get is yesterday’s edition. This usually fixes itself sometime during the day, but it is unacceptable when you read the paper first thing in the morning. I don’t know if this is an app issue or whether someone at the Globe just forgets to push the edition.

The September 2024 update has made the app nearly useless.

I read the Globe on my iPad Air, and I really like being able to share articles. I don’t like being unable to comment on articles.

It’s usable. I like the full page view, to remind myself that it’s a newspaper, though I mostly enlarge to read. However, while reading on an iPad Mini is much better than reading on a phone, it’s not great. I have discovered a workaround to get the current day’s paper, but that daily task should be easier. (BTW, I am a paid subscriber.)

Keeps me up to date of my hometown

Updated to 6.1.4 but article text font size still stuck in largest size. I need to adjust font size in each article I read. Font size adjustment is not saved throughout the paper. The “Save” selection does not work. iPad Air Gen 3 iOS 17.6