The Combat Fitness App

I purchased a program and was directed to sign up for the app where I could access the program. They have no record and there isn’t a way to sign up. It’s like they were happy to take my money but refused to assist with something that’s supposed to be easy on their end. There is no remedy or solution for this. I’m denied access to the app even though I paid money for the program. There is no way to contact the developer.

I’m military and a Certified Personal Trainer. I wanted a functional fitness program that got me out of my normal routine for an additional layer of fitness that I don’t normally train for. The programming they do is different than most workout routines that you will find and incorporates different exercises that you may not normally do, along with the normal lifts that we all enjoy. Every workout is achievable, but some will definitely smoke you. I enjoy it a lot. I’m a little under a month in so a little too early to speak on results but I have noticed some improvement with running.

It has everything you need from cardio and strength training- to recovery training like yoga!!

There is seemingly no clear way to cancel the trial/subscription. I am unable to find the trial listed in subscriptions in my settings. When I go to log in on the browser (as their app does not allow you to view or edit payment information) their login does not work. Their reset password does not work either, saying the same email listed in the app does not have a valid account. There is a charge to my AppStore for the free trial, yet I cannot find any information on the subscription, bill cycle, card used, or future charge amounts. I’d heavily advise staying away from this app for now. I’ve bought some of their programs in the past and had them delivered via email, I was hoping this would be the big new thing. Unfortunately things are poorly made or shady things are happening.

Do not give them your credit card info, I contacted 3 days in advance via email to terminate my “week free trial”, heard nothing back, and was double charged for the month. There is no option in your account to terminate the free trial before you are charged. They charged my CC twice for a $39 monthly fee for one month. Stay away!

My advice: Find a different resource for mil fitness programs. I attempted to subscribe to combat fitness using Apple Pay for $29/month. My initial payment went through, however, the app and website aren’t recognizing any type of purchase history or subscriptions linked to my account (the same account/email that I use Apple Pay with). Combat fitness doesn’t answer their phone or reply to emails. I currently have two disputes open with G Sachs to prevent combat fitness from charging my card any further as I am up to four $29 charges with nothing to show for it.

I bought their AMPHIB program for $97 and never received anything in my email. Hit them up on their email, website, and Instagram for help and got zero responses. Ironically I still receive spam email from them.

No customer service, even if you do get to them they suddenly fail to respond once you want your subscription canceled.

Can’t find anywhere in the app to contact or “instant message” the developers or anyone that works there. Emailed a few times and have yet to get a response, it’s been a couple months. All I need to do is reset what day of the week my program starts. I’m doing the “35 minute 5 mile” program and need the first day of the program in the app to start on a Monday.