The Irish Times News

I cannot understand why the app cannot be used offline. As soon as my internet drops (e.g. on a train going through a tunnel) the whole app disappears, including the article that I was halfway through. Why does the article disappear? Nonsense. Nevermind having similar features to TheJournal which allows you to continue reading when offline. If it was free I would understand, but I am paying for this

App has become unusable due to cookie preference windows popping up on every screen and requiring seven taps to refuse permission. Sort it out!

When the app works it’s ok. It’s not very intuitive but I can generally find what I’m looking for. Saving a story for later works for me but only where it’s saved. For example a story saved on the iPad is not saved on the iPhone or web (I am logged in on all of them) A few months ago, and again right now the app tells me I am not a subscriber (I am a long time subscriber) so I can’t see subscriber only content (or use the regaled newspaper app at all. I get an unhelpful “contact customer services”. A link or number would be useful. I tried contacting them via the help pages. Put in my details & outline of the problem… goes to a 404 page not found A shame but I have now cancelled my subscription

Absolutely shockingly poor for a subscription I pay for. App crashes constantly, refuses to open. Frequently impossible to get back to the homepage. A momentary loss of internet connection causes the app to stop working completely and potentially for hours. Totally unintuitive design, swiping back out of an article may or may not work depending on how it feels.

Constantly crashing on iPad: When it works its ok:

Like many other users who complain of the same issues over a year ago I can't use the app. It just shows a white screen when you open it, using the latest version of the app and apple os. Good journalism that you can't read because of a terrible app

I have a subscription but can’t login … the phone app says ‘subscription only’ then the app hangs in an infinite loop. I’ve updated the app - can we fix this please🙃

Another round of abusive screen blocking spam when i opened the app today, including the sneering dishonesty of "we value your privacy". I already clicked through this junk after installing and nothing has changed, so it should stay hidden.

Trying to subscribe via the app but receiving an error message. It states ‘Purchase error, Developer error’.

Bravo on the new version of the app! Its now possible to view in landscape mode (how long did that take???). Its been crying out for an update for a long time, but it’s finally here. Photos and links work much better than before. The crosswords are a very nice feature. One small request though: could the font size/spacing be adjustable? I don’t like scrolling too much. And no doubt some would like bigger text.