The Roanoke Times

The home delivery price went through the roof, forcing me to go to the digital version of the Roanoke Times. The E-Edition lags. It freezes. It’s unresponsive. It’s almost unusable. In 2022, it’s inexcusable to have such a poor digital experience.

In the last few days the app has been doing strange things. I click on the e-edition and I’m told I need to sign in. But there is no link for signing in plus I am already signed in. So I have to go back to the home screen and logout and then login again. Then I have to reset my viewing preferences. This whole process has to be repeated every day. Plus turning the pages has become very slow. Please fix this!

I have a subscription but when I try to read an article I am asked to subscribe. The restore purchase order says I don’t have a purchase and the sign in link is never active. I’ve waited several weeks to report hoping it was a temporary glitch. Since my print copy doubled in price in less than a year, and I have cancelled it, digital is my last attempt to “support local journalism.” My only option is to use another device-iPad, Mac-to read the paper.

Have been using this app for over a year with no problem, it recently started doing strange things. On upload, half of screen is filled with a banner ad, no way to turn it off or override it. Arrows on sides don’t work sequentially - will go from page 1 to page 3, then page 5, etc., same on reverse. Unpredictable - sometimes does odd number skips, sometimes even, sometimes a combo of even and odd. Have tried deleting app and reinstalling, didn’t work. Called digital services number at the paper, couldn’t suggest a fix. Access via browser is fine, this must be an app problem.

I subscribed to read the e-paper which was recently removed from the app making it worthless to me.

I hate this new format and wish it was back the old way. Too confusing and hard to find local stories.

I am enjoying this app.

Do not like.

The Roanoke times is a great paper! The digital version works well BUT subscribers of the paper version have to sing in after 15 articles which is very annoying.

Great app