The Training Notebook

Says my trial is over but I paid for this app. It’s ok I just share how to track clients a better way and give out for free to lessen the amount of people getting this app. You pay for an app but then it says you have to subscribe or subscription trial is over.

I am extremely excited about this fantastic app for personal trainers it has become a crucial part of my daily work app has offerings tremendous assistance The Training Notebook is exceptional as it allow me to keep all my client files and programs perfectly organised without using up any additional space. I highly recommend it to everyone.

I have been using this app for over 9 years now! The best feature for me is the ability to write down exercises vs pull down from selected exercises. I like being able to write detailed names and create exercises that might not show in pre selected choices. I also love the simplicity of the app. I don’t need nutrition software or scheduling software, etc. This app does exactly what I am looking for. It does sometimes malfunction but a simple delete and reload usually does the trick. Also, whenever C I have any problems the customer service gets right back to me.

The app makes it simple to track progress, set goals, and communicate with clients. programing has been so much easier with the training notebook… I program while I’m commuting to the city or while I’m on break and drinking a cup of coffee. It's been game-changer for my business, and my clients are seeing incredible results too

I love using The Training Notebook for my personal training business! It's so much easier to track my clients' progress and customize their workouts. The app has a sleek design, and it's very user-friendly. It's definitely worth the investment! Plus I love that all my clients get a free app too

I try to log in using my Apple ID and after my facial recognition it just goes back to the sign in page. Does nothing. This is on my iPad. I use my iPhone and i finally can log in but when trying to “add new exercise” it says to click that button. That button is NOT clickable. So I cannot do anything with this app.

Do not get this app. I purchased a package and I have not been able to use the features promised on the app for months. I’ve reached out to these scum bags over customer service and still haven’t gotten a response back. Also when I try to take off my card from the the subscription the app closes out on me every time. Haven’t been able to take off my card from the subscription so I had to call my bank to stop the payments going forward as well as get my money back. App is a scam.

I have been using this software for a year & half. With the recent update, I have had extreme amounts of money pulled out of my account. I’m headed to the bank today to cancel my debit card into try to put a stop to the recent withdraw that’s over $100. I will no longer be using this software and highly recommend no one else does either now. My recent experience has completely overshadowed any good I may have had with them.

I have been using this app for about a year now. I have had issues with them multiple times. First, I upgraded my account to unlimited after having 10 clients on the app, and they continued to double charge me for months until I emailed their customer service to find out what was going on. The app is constantly crashing and within the app, workouts will get messed up (my sets will go to rest time, the exercise name will go to the reps category) so I constantly have to re-type all components of the exercise. It is so frustrating. On top of that, after the last update, the main client page has a gray trash can next to it and I accidentally clicked it which then deleted all of my workouts from 6 months of training a client. When I contacted them, they simply told me there is nothing they can do for me. There are free apps that are a lot more user friendly and have better customer service. DO NOT WASTE YOUR MONEY

I have been a customer for about 7 years. I purchased the app when it was a low one time fee and really enjoyed the basic functions. Later, they instituted a monthly/annual subscription fee. It was significantly higher than the monthly fee. As a loyal and satisfied user at the time, I went ahead and signed up. They changed it so that all of your client data and workouts are on their servers and can only be accessed while your subscription is active and while you have internet access. By itself this is only a minor inconvenience and an understandable business practice, however for the 3 years or so that I continued to use the app, they had frequent server downtime. It was always without warning. When this happened at the start of a work day, I would have to wing it for all of my client’s workouts when they were conditioned to expecting a pre-planned workout. There have also been many bugs since the format changed, including the workout being rearranged every time you change screens and loss of client data. When I changed platforms, I saved a lot of time because I didn’t realize how much time I was losing from the bugs. To their credit, Hector personally wrote an apology email when I wrote that I was double charged an entire year subscription during one of their planned/unwarned server outages. I tried to give the app a little longer hoping they would smooth things out. I was forced to switch to another service at the start of the pandemic because of the bugs and inefficiency. I checked my subscription list and The Training Notebook wasn’t listed anymore. One year later I was charged again, within the week I emailed them to tell them to cancel my account. I asked for a refund because I had not used the app in almost an entire year. They cited their reason for not giving the refund as “services consumed during that period.” I didn’t log in at all and I sent my first email the same day the charge posted to my credit card. Maybe not illegal, but generally unethical. I will dispute the charge with my credit card issuer.