Tobi

Glitchy app!

I had to sign in twice and have been asked several times to sign up once already signed in. Can’t go back when opening an item. Selected an item and could only see a zoomed in picture and doesn’t let you zoom out. Filter option doesn’t do anything. This app is terrible.

This app is useless. You click on an item to have a look at it and then you can't go back to your search! You have to start all over again every time you want to look at something. Just use the website.

What a junk! Nothing works, even search is not working

App is way overdue for an update. Account button is non-functional. Bag empties itself at random. Most size guides & descriptions open to a blank screen. Checkout is often non-functional. I’ve shopped Tobi since 2013/2014. Always loved their quality and style. Unfortunately, that quality seems to have declined. The last few orders I’ve had to return most or all of my items due to cheap, non-durable material and shoddy craftsmanship. They weren’t worth even half the price. I still have shirts in my closet that I purchased YEARS ago from Tobi. The newer items clearly won’t have that longevity. It’s disappointing.

I did recently return items for $200+ which they only refunded as store credit with a specific code. I was okay with it since many online store offers refund to the original payment method. It got worst when the code didn’t work while I tried to buy other items with the code. I would NOT recommend it to anyone. Zero stars for their refund policy.

This app never loads. It just keeps going around and around never actually loading the page. Super annoying!

The app is good! I’m able to look at pictures for the clothes much easier and up close. However, i can’t (for the life of me) figure out how to sign in to my account. Every time I click on the button to sign in at the bottom right of the app, the page is completely blank. And I don’t see any update options for the app yet on the App Store so I’ll wait till that gets resolved.

This store is a SCAM! First off, they are the exclusively online retailer I have encountered that does not issue credit back to original form of payment. They make it confusing & shady to hide this detail, so be certain you love the items you are purchasing. Beyond that, they “personally examine” every item returned before even issuing store credit. This process took over THREE WEEKS. Then I received an email that I was not going to be receiving store credit for the items I returned. They provided no explanation as to why. The items were tried on once and had no signs of damage. I can only imagine how much money they have made of customers by pulling this scam. I am out $200+. I would NEVER EVER purchase from this scam store.

Love TOBI!! Classy , stylish and trendy! The prices are great for the quality! One of my fav retail therapy stops!!