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Practically useless app. While the bus tour itself was okay once we finally got on a bus and it started going, the app was useless helping us find the next bus since the map wouldn’t even load. We were also extremely misled by the sales person who claimed buses always came every 10-15 minutes, when the reality seems to be that they only hit each stop once an hour at the very most, so without the tracking the app is supposed to provide, you’ll be left waiting for a long time with no idea of when the next bus is.

This is a terrible scam. They sell you overpriced tickets for a boat tour that doesn’t even stop at Ellis or Liberty Island. You have to take a bus to get to the actual ferry. There is only one service that takes you to the Statue of Liberty and it is not this one.

Horrible experience. Long lines. Brutal traffic. There’s gotta be a better option

Absolute waste of money! You will sit in traffic all day!

Times are not accurate, we were told the tickets were $40 only to be charged $59 a piece, and you have to wait varying times to board either bus or ferry. We were hustled.

The service is very rude, there are so many people who get this that you will never get a seat on the bus, and if you do get a seat on the bus, you will not get the top seat you’ll be inside where you can’t see anything if you get lucky get a bus ride, also they will tell you it’s 24 hours but they shut down their services at 5:30, which leads so many people stranded around New York, huge waste of money

Do yourself a favor… read some of these reviews and consider another bus company.

OWNERS go and try your service by yourself please I know world is all about the money, but at least try your “schedule” of the buses, mine were never on time, I’m not satisfied with service you get me, I tried to cancel my payment through the bank, but those mZFKs know what they are doing for sure

My agent helped us plan our day. We had a great time.

Unidades en mal estado y sin aire acondicionado el tren te lleva a todos los lugares