Tracker, Reminder - CareClinic

Ok

I’ve downloaded this app a couple of times but have failed to use it because I cannot find any information as to how they address privacy. What they do with our data or what they do not do with her data. I’ve clicked through the app and I’ve gone to their website. I’ve looked at the menu on their website and I’ve scrolled down to the bottom of the page for the usual contact and about section. They just doesn’t seem to be information readily available on privacy. I would think that a product like this would be screaming about privacy and data sharing. Maybe they have it somewhere but it shouldn’t be this difficult to find for a savvy app user. I haven’t researched if they’ve had any data of breaches yet, but I will be doing that next. it’s great that they highlight how robust their features are, but they focus on that over privacy is a concern to me. I took a screenshot of the bottom of the webpage links, but I’m not able to post it. I encourage people to look at this section before using because there is no highlight or mention of privacy and that is such a red flag, considering this is a healthcare app. Edited to add viewing on mobile site (iOS) via Brave, Safari, and Chrome and that their privacy statement can be found via a web search but it is woefully lacking. For instance, it states a bit about using Google credentials, yet it doesn’t state anything about using FB credentials, etc. it is a scant, boilerplate statement with holes.

This app has a lot of great potential. I paid for the 1 time upgrade and have been satisfied thus far with the level and the detail of tracking. However, I like that it is cross compatible and I can use it on my Mac, but every time I want to use the app on my Mac, I have to delete it off the Mac and redownload it to sync my phone responses…and if I do anything on the Mac, it will not even show up on my phone…so that is extremely frustrating with how much you have to pay either a year, one time, or a month, everything should easily sync without issues. But other than that it has been fine so far.

I have been trying to cancel Followed all the instructions they gave me and they still charged me. If you go to support on the app it say it will help with anything but canceling your subscription. DO NOT DOWNLOAD!!!! Much better apps for this anyway and they are free

I hate this about some apps. This app is just the latest. It’s literally impossible to cancel use of the app during whatever free trial they’re giving you. I thought I had canceled the subscription, but I was charged anyway. There is no option in the app to ask the developer about your subscription NOR is there any direction about how to do so. The In app “Customer Service “ explicitly states that you shouldn’t use the custom service option to address any subscription issues. But there is no guidance about how to address this. There MUST BE A CLEAR WAY WITHIN ALL APPS TO DISCONTINUE SUBSCRIPTION. THIS MUST BE TURNED INTO A OPT-IN OR AT LEAST A CONFIRMATION OPTION AT THE END OF THE TRIAL PERIOD—- FOR ALL APPS. APPLE, YOU REALLY NEED TO DEMAND THIS OF ALL VENDORS IN YOUR APP UNIVERSE!!! I thought I had indicated my lack of interest WITHIN THE 7 DAY TRIAL PERIOD in the only way I could see to do so in the app. I was charged anyway. I do not want this app, but I have already been charged over $60 for the year despite doing everything I thought I could not participate in it.

I am really excited to use this app. I ran into some technical difficulties with my login info, and the customer service for bearable is very helpful.

Meditation for my stomach pain that has been bothering me for years now

It seems to track everything I and my dr wants me to track

Using app for a week. Set up was easy. Daily check-ins have already been helpful for newly diagnosed RA symptom and health tracking. App has the ability to keep track of an amazing amount of information, all in one place, which will be extremely valuable as disease and treatments progress over time. Only confusion was how to get the complete paid version. It turns out the free trial is followed by a subscription fee for the complete version, which I plan to continue, as I anticipate receiving great benefit from this app.

I tried to use the app during the seven day free trial. However, it only kept asking me to upgrade during the free trial seven day period. The ads made the app unusable to try to see if I even wanted to upgrade. It looked like a decent app. Oh well I will try another app.