TrackmateGPS

Nothing but problems from usability,reliable data and feature set. Web version is much better.

Very frequently, when I try to use the app, it just crashes, doesn't work, ir says lost connection when all other apps and my cellphone have good connection, and stuff like that. It can be frustrating at times when I disabled the engine for safety and then I struggle to enable it back up so I can use my vehicle. Something needs to be fixed, please.

Last update 2 years ago? Seriously? You guys should invest more in the app!

App is not real time..I get my notifications a day or two later. That defeats the point of tracking…your car would be stolen and stripped before you know it..Time to look for something new.

Great app, service and product if you are running a fleet on Turo. I have the Dash T-11 tracker so I’m able to track lock/unlock doors and it has a kill switch. I have a 15 car fleet and love it.

I’ve tried to used this app, it keep glitching, switching pages on it own, get an error every other page. Why does it only have to be by username? And not by email also? If you forgot you username and try to recover it via email or number, you get a message stating “info please provide either email address or phone number. Even though it’s been enter.

Very glitchy. Please update the app soon.

Had the gps and kill switch professionally installed with a door lock and unlock. I was a pain in the butt to find the wiring but not because of the device but the Camry’s wires were hard to identify. Either way, everything’s works great so far.

Email notifications work as expected and are received immediately. I can see my car on the map pretty accurately. However I receive phone notifications days after they should have been sent, often times getting duplicates as well. The app itself is not user friendly and needs to be updated. Changed my billing plan from annually to quarterly, still got charged the annual cost for a time period of three months. Customer support is garbage and after taking a week to respond to my initial email, they tried to put the blame on me for their mistake. Instead of just refunding me the difference they owed, they issued another payment on my card which doesn’t make sense to me. So now I have almost $500 in charges on my card from their mistake. Overall disappointing experience and wouldn’t recommend this company to anyone looking for a tracking device. Pretty sure they pay for positive reviews on Amazon to be “amazons #1 tracking device”.

I am using Trackmate for a Bobcat Skid steer that I rent out. It is not an incredibly user friendly app but does track its location well with updates every 5-10 seconds as the skid steer is being transferred to new locations. It also allows me to set a fence at each property it is being rented at and sends alerts immediately if the equipment leaves the established perimeter. I have only been using for a month as of March 20, 2022 but am very happy so far.